A plastic piece came loose inside my Epson C42UX. I was able to get it back together once before and get it working but now I can't remember if the piece had a spring attached to it or what. As you face the front of the printer the problem is on the right hand side in the area where the clear plastic ink tube attaches. There is another plastic piece that is attached with a spring in the back portion of the area. However, I can't seem to get this other plastic piece to fit. I can't remember whether it requires a spring or not. It appears to attach in the front portion of the area I'm referring to. Help.
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Re: Plastic piece came loose inside printer
The parking mechanism front spring has a tendency to come off in the C4x family of printers. Re-attaching it is a fiddly task not covered in the service manual. The pictures show: a general shot of the parking mechanism from the front; a shot of the actuation lever, illustrating where the front spring attaches to it; a view into the empty parking mechanism compartment showing where the lug is to which the bottom end of the front sprint attaches; a suggested tool for re-attaching the front spring, made from a large paper clip.
Proceed as follows, using a torch where necessary: lift the parking mechanism out its holder; be careful not to detach the drain pipe. Using the tool, attach one end of the spring to the lug at the bottom of the parking mechanism compartment. Remove the tool and leave the spring laying at the bottom with one end attached to the lug. Replace the parking mechanism in its holder, with the actuation lever in place. Now for the fiddly bit! Peer into the compartment to locate the free end of the spring and get the tool on it. Pull the spring until you can put the free end over the lug on the actuation lever. Remove the tool.
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The blue plastic piece is the clip that holds it all together. Facing the front of the printer. Open the top cover of the ADF. Flip the assembly with the green and blue plastic to the left. Hold the the squarish looking plastic frame in your hand so that you can see the black gears, with those to the back of the printer and the shiny silver shaft with the roller on it to the right. Now locate the notch on the piece you flipped back that has the blue plastic clips sticking into it. The silver shaft snaps in there. It does not feel right, but if it does not fall out when you close the adf door, you've got it. If there are other pieces loose, perhaps I can get you a few pictures from the one we have in the shop right now.
Re my problem with my epson printer: I found the problem, one of the spring loaded plastic things, located below the round rod that the print head assembly travels on has a broken latch. This allowed the plastic thing to move forward and block the print head assembly. I was able to push the plastic piece and it's spring back into place, then I wedged a toothpick inside the coil portion of the spring and the metal tab that supports it. It has ben working for over two weeks now. Jim R.
It sounds like the print head is jamming on the parking mechanism (usually because the actuation lever is stuck in the up position). Turn the printer on, and as soon as the print head moves, pull the power cord out of the back, or switch it off at the mains. You should now be able to move the print head over to the left by hand out of the way. Now look in the "parking bay" at the right hand end where the print head parks itself and see if there is a plastic arm sticking up. If there is, gently pull it towards you and it should spring down. Now turn the printer back on and it should operate normally. If it happens again, repeat the process a few times to see if it clears the problem. Otherwise it means the parking mechanism is gummed up with dried ink and needs a good clean (see below), or some other mechanism fault.
If you see that the whole parking mechanism itself has moved up to block the way, this means a spring has come off. To get this back on again requires the printer to be dismantled - as does the cleaning job above! If you want to have a go at doing this yourself, please report back for help on this.
If neither of these apply, please report back for further help.
You say you have downloaded the SSL utility. Install it and right click the ssc icon in the system tray (bottom right corner of the screen). Select reset protection counter. This will restore your printer to a working condition.
ONE OF THE ARTICLES IN, www.fixya.com/support/t262916-printer_carriage ,GAVE US SOME GOOD INFORMATION. IT REFERS TO A PAGE IN A PARTS MANUAL THAT WAS IN PDF FORM, WHICH WE HAD TROUBLE DOWN LOADING. WITH THE DOWN LOADING OF AN UP DATED ADOBE, WE MANAGED TO VIEW IT. THE ASSEMBLY THAT THE WHITE PLASTIC L SHAPED PIECE WAS MOUNTED TO WAS HANGING DOWN, AND HAD COME LOOSE. THE PLASTIC L PART GOES ON ONE OF THE SHAFTS ON THE LITTLE WHITE PLASTIC CARRIER, THAT MOUNTS INTO THE SLOTS. NOTE THEIR IS A SMALL SPRING THAT IS ON ONE SIDE AND IT ATTACHS TO ONE OF THE SHAFTS ON THAT SIDE OF THE WHITE PLASTIC CARRIER. PUT IT BACK TO GETHER IF THE PARTS AREN'T BROKEN AND THE PRINTER SHOULD WORK. I FEEL IT WAS THE SPRING COMING OFF OF THAT SHAFT THAT ALLOWED IT TO COME LOOSE, AND SHUT THINGS DOWN. GOOD LUCK
An unknown printer error has occurred. Turn the printer off, disconnect the interface cable and turn the printer back on. If error disappears, turn the printer off, reconnect the interface cable and turn the printer back on. If error continues then printer needs service. If printer returns to normal the issue is resolved.
I solved this problem; there was a white plastic "piece" stuck upwards and all I did was push it back down. Now the cartridges are able to go all the way to the right and the printer is working properly. Looks like I need to replace the cartridges now, that's all.