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Check Cables. Check Scanner Lock. Cycle Power.

I have an HP9000 MFP and a couple days ago I started getting the following error message every time I turn the printer on.
"Check Cables. Check Scanner Lock. Cycle Power." I have tried switching cables and using a different HDD, but I am still unable to get the error to go away. I am still able to print, but copying and scanning to not work. Any help you can give would be much appreciated

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The problem is the cable in the scanner's mainboard

Posted on Dec 03, 2008

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Thanks, my HP LaserJet 9000MFP is requesting for cable check it say check cables. check scanner lock. cycle power

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49.XXXXX ERROR To continue turn off then on

A critical firmware error has occurred.
This type of error can be caused by invalid
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In some instances, electrical noise in the
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Follow this:

1 Turn the MFP off, and then turn the MFP on.
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Step 2: While the MFP is off, clear any pending print jobs from the computer or the network queue.
This will prevent any corrupted print jobs from being re-sent to the MFP when it is powered
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Step 3: Did the error message return?

Yes: If the 900.80 error returns when the printer is powered up or when you try to print again,
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No: If the 900.80 error does not appear on the printer screen, use the printer operator panel to
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Step 4: Power the MFP off and disconnect all communication cables (i.e., the parallel, Ethernet,
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Step 5: Power on the MFP again.
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Parts number

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