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Thanks you for writing in regard to your payment concern. As you are unable to pay for the item youve purchased using PayPal. Let me help you with this.
First, I want to know the error message that you are getting so we can assist you further.
Now, if the error message you are getting is "Unable to process payment. Please try again later" or something like that, the best thing that you can do is to do a manual payment thru PayPal.
But first, you need to contact your seller and ask for a manual invoice and his correct PayPal email address.
Here is how you can get the sellers contact details:
Here are the steps to have the member's phone number emailed to you:
TO REQUEST THE MEMBER'S CONTACT INFORMATION:
1. Click the "Advanced Search" link at the top of any eBay page.
2. Click the "Find Contact Information" link located to the left of the page.
3. On the "Find Contact Information" page, enter in the User ID of the member you wish to find and the Item number of the item you are trading with the member.
Please be reminded that at the same time, we'll also send your contact information to your trading partner for fairness sake.
Once you have the invoice and his correct PayPal email address, you may then pay the item manually thru PayPal.
Here are the steps:
As a work around, you can just send a manual payment to your seller's correct PayPal email address by using the "Send Money" tab from the PayPal site.
The good news here is you are still covered by the Buyer Protection Programme.
Here's how: 1. Log in to your PayPal account. 2. Click the "Send Money" tab. 3. Choose "Send Money Online". 4. Under "Payments made mainly to purchase goods or services", select "eBay Items" or "Goods". 5. Then hit the "Continue" button.
Hope I was able to cover everything to resolve your concer.
Try accessing the account on another computer with an internet connection if that works then its something with the Imac, if that doesn't work then their is an issue with your pay pal account and I would try and find a better pay pal service representative that is actually able to fix your problem.
Question : (Copied from PayPal web site)
I forgot my password.
If you forgot your password, you have to create a new password. It's easy to do. Use the steps below to create a new password.
Go to the PayPal website.
Click Problem with login? in the Account login box.
Click I don't know my password.
Enter the email address you registered with PayPal.
Enter the characters shown in the image in the security text box, and click Continue.
Enter information to confirm that you own the account, and click Continue.
Enter your new password twice, and click Submit.
OR you could try calling Cust Serv. but this is time consuming..
How to reach a live person:
Press 0 each time recording begins playing. Took me 7 times.
Hours of Operation: I think 24/7.
I called at 4:00am PT on a Friday morning and someone picked up eventually.
The speedbump is an internal error from eBay/PayPal and you need to call or chat with them to get this fixed. Your account will need to be reported to their technical department and then you can try to pay the item after 24 hours. You may also send the seller an email and ask him/her to send you a manual paypal invoice, but I'm not really sure if it'll work but sometimes it does for me.
Here's the eBay live chat link althought the wait time is too long
Hope this helps! Have a great day!