- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Most printers/faxes need more than one or two sheets of paper in the hopper in order for printing to commence. If it's not that, take out all paper. Turn off the printer/fax. Wait five minutes and turn printer/fax back on. With some printers/faxes, that almost acts like a re-boot. Good luck!
Open the door take the cartridge out clean the roller at the back with dishwasing liquit and see if there is no paper stuck in unit. put ther cartridge back and take the power out and hold the red stop button in and put power back.
Thank you for your email. we solved the problem by finding and removing a flower bud that fell into the area where the paper feeds through. The fax machine is working 100% now.
Remove all papers from the machine, unplug it from the mains suply and try all over again,
If the problem persist most probably there is a broken or an unplug actuator sensor inside the machine or in the scaner area.