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Amazon Cookie Problem

Amazon asks me to allow cookies, and doesn't let me log in, the problem is that cookies are allowed on my computer, I don’t know what to do, please help me.

Thanks.

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  • chalkman Sep 23, 2008

    Same deal. Amazon tells me "Please enable cookies to continue." Cookies are anabled and Amazon is the only site that my computer has an issue with. I deleted my temporary files and such but it didn't change anything. Can anyone offer any suggestion?

    Note: Please make suggestions helpful.

  • angelawel Oct 24, 2008

    deleting history, temp files, and all cookies did not resolve this issue.

  • Anonymous Nov 21, 2008

    I have the same issue and I have deleted the cookies and history...several.

  • Anonymous Nov 27, 2008

    I have the same problem, I did the same thing and continue with the problem. How can I resolve this situation?

  • Anonymous Feb 19, 2009

    I have a new computer running Vista 64. I have enabled cookies, cleared old cookies, but Amazon still wants me to "enable cookies". I can log in, look at past orders, track orders, but if I attempt to look at my shopping cart, I get the "cookie" message.

  • Anonymous Apr 09, 2009

    mines kind of the same whenever i try and log in it says that my email has no associates with their database. i hear its amazons problem. anyone know how to fix thi?

  • Anonymous Apr 29, 2009

    same thing

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6 Answers

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Hi

I had the same problem. Tried everything and ended up fixing it by changing the clock to the correct time and date.

Posted on Dec 02, 2008

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I had the same problem and changed the date and time on my internet clock to the correct date and from there I was able to get into amazon and use there checkout . Go figure. So check your date and time settings on your computer clock. It may be the problem. My date said March 2009 when it was still February 2009. the time on my clock was off by an hour also. I guess I was in back to the future mode LOL

Posted on Feb 27, 2009

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I did what another poster said. Check the date / time on your computer. Mine was off by a month. Fixed it and Amazon let me in

Posted on Sep 05, 2009

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Your cookies have become corrupt, go to IExplorer>tools>internet options, then click on delete button on browsing history, and delete each option, you should then get in.

Posted on Sep 15, 2008

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I had the same problem. I went through various steps of lowering my internet security until the problem was fixed. Basically, you have to allow the lowest form of security. To log onto Amazon, you have to allow first and third party cookies that don't have a compact privacy policy and that have the right to contact you without your explicit permission and that can save identifying data about you. As long as you allow THAT MUCH, then you can log on. But if you try to block or prompt third party cookies that expire in 30 years, or if you try to require cookies to have privacy policies, then you can't log on. In other words, you have to set your internet security setting to LOW to log onto Amazon. Want their business? Pull down your shorts. Digitally speaking of course.

Posted on Dec 01, 2010

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I tried changing my date and time and that didn't work. I also cleared my browsing history and that didn't work. I even made sure that amazon was allowed specifically in my cookies exceptions. That didn't help. I really don't know what else to do.

Posted on Jul 07, 2012

  • Nikki Andrews
    Nikki Andrews Mar 30, 2016

    Did you ever figure this out? I am having the same problem...

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I am unable to login to amazon.com because it keeps telling me I need to enable cookies. I have tried all the solution presented here, i.e.: check the date and time, enable cookies to the lowest possible...


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1 Answer

Amazon troublshoot Sign in


Hello,

I would suggest a simple call to amazon online support.

ttt

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