The sound on my Dell computer won't work on both the speakers and headphones. (It was working until about a week ago.) We've tried uninstalling and reinstalling soundblaster. We also tried moving the soundcard to different slots. Nothing helped. If we go into the sound options under control panel, we are unable to select or change anything. It shows no devices. Any suggestions?
Go to Control Panel and go to sound and audio devices. It should have the name of the speakers you are using. If it doesnt then the speakers might not work on that PC. Get a new set of speakers, and try again. It should work on the new ones. If it doesnt, get it checked at PC World or a PC repair store to get it checked, as the problem will be internal in the PC. Hope it works.
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These are analog speakers and do not need a driver. First, make sure they're plugged into the speaker/headphone jack and not the microphone jack. Second, make sure the computer's sound output is enabled and set the headphone/speaker jack. Third, verify that the sound output is working by plugging in a headphone set or a different pair of speakers. If the computer sound checks out, the speaker cable is bad or the power supply is not working.
it seems like the headphones do not work anymore. Do you have any other headphones that you can use. You could also call the company that you got the headphones from and see if they can repair them or replace them for you. If you bought it from ebay or amazon just find the person you bought it from and ask them if you can send it back for a new pair.
Test the speakers by plugging them into something you know has a jack that works, like an iPod or MP3 Player. If the speakers work on that then the issue is with your computer. If it does not work it may be the speakers. Make sure all the plugs are securely connected for both power and sound. If the speakers do work make sure that the computer isn't muted. If the sound is on try using a different port like the headphone port. See if sound comes out of the speakers then. If it still isn't working you may want to try uninstalling the sound drivers and downloading the latest ones to install.