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Skype Sound Quality Problem

The quality of my Skype as suddenly plunged, I keep losing calls, I didn't change anything on my computer or internet connection, I don’t know how to solve this problem.

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  • pitweb
    pitweb May 11, 2010

    What version of Skype you are using?

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Solomon7 hello,
I would suggest upgrading your Skype version if possible.
If not, try to uninstall, then restart, and re-install.

Posted on Oct 30, 2008

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1 Answer

Cannot get skype camera to come on on an existing account


I can't get my webcam to work

1. Check that your webcam is switched on and plugged into your computer

2. A webcam can only be used by one application at a time, so make sure you don't have any other applications open that are accessing the webcam, e.g. other instant messaging applications or even some websites.

3. Problems with video are often caused by driver issues. A driver is the program you install with the webcam which makes the webcam work with your computer (some webcams use preinstalled drivers so you may not have had to install one). Make sure you have the latest driver installed. You can download and install the most recent drivers from the webcam manufacturer's website.

To test your webcam go to the Skype menu > Preferences > Video and tick the box Enable Skype Video. When Skype is able to use your webcam, you will see a video preview of yourself.

http://www.skype.com/intl/en-us/support/user-guides/skype-for-mac/call-quality/poor-quality-video/webcam-not-working/


Aug 24, 2011 | Skype IM

1 Answer

You may hear drop outs or poor sound quality in this call. Your Internet connection currently has reliability problems, perhaps due to a weak WiFi signal.


Hello,

This is a message that yahoo messenger usually tell the users when it detects a low internet connection. You are right with what you have mentioned about the weak wi-fi signal.

I have been receiving the same message because of my wi-fi signal but so far so good. I never have any problem with the quality of the sound in the call or any disconnection of the call except for the sloppy webcam. But, I understand the problem because I really do have a low signal at home.

Apr 02, 2011 | Yahoo Messenger

1 Answer

I can see my online contact & chat whit them? should I download any software ? would you please help me?


i recommend you try skype instead, better sound and picture quality, easier to use:

http://www.skype.com/intl/en-us/get-skype/on-your-computer/windows/

Oct 20, 2010 | Microsoft Windows Live Messanger

2 Answers

My sister has skype and her equipment is working well. I have skype also and my equipment is also working well. When she calles on skype, free call, she can hear me well but I cannot hear her. When her...


I guess this has something to do with the status of your bandwidth. It might be that your incoming bandwidth is congested and it's not able to handle incoming voice traffic.
To verify if it's a bandwidth issue please visit this site to check your upload and download speeds.
Hope this helps . . .

Apr 03, 2010 | Skype IM

1 Answer

You may hear drop outs or poor sound quality in this call. Your Internet connection currently has reliability problems, perhaps due to a weak WiFi signal


like it says, you need better internet connection for better quality voice messages. just use text to instant message.

Jan 18, 2010 | Yahoo Messenger

4 Answers

You may hear drop outs or poor sound quality in this call. Your Internet connection currently has reliability problems, perhaps due to a weak WiFi signal


You may hear drop outs or poor sound quality in this call. Your Internet connection currently has reliability problems, perhaps due to a weak WiFi signal

Jul 04, 2009 | Yahoo Messenger

1 Answer

My vouchers are out of date & my phone does not appear to be well


They do have a number listed in Luxembourg: +352 2627 0384. However, apparently you mostly get unreturned voicemail.

You may try their email: billing@skype.com

It seems that others have reported not being able to redeem their voucher, so perhaps they will be sympathetic to your problem. Good luck and let me know if you need any other help.

Jan 28, 2009 | Skype IM

1 Answer

Skype


update your skype to the latest version, direct x (Windows update) andvideo card drivers from your manufacturer (go to manufactureres site;they'll lead you through it)

start with your webcam off, Go toTools, options, video settings. Click on Enable Skype video and Startmy video when Skype turns on. Then select "default video device".

scan your computer and see if there's any virus on it
http://housecall.trendmicro.com/

or check for trojan or malwares, or spyware
http://www.safer-networking.org/

see if your computer and os can satisfy the requirements of skype:
  • System requirements
  • PC running Windows 2000, XP or Vista. (Windows 2000 users require DirectX 9.0 for video calls).
  • Internet connection – broadband is best (GPRS is not supported for voice calls).
  • Speakers and microphone – built-in or separate.
  • For voice and video calls we recommend a computer with at least a 1GHz processor, 256 MB RAM and of course a webcam.
  • ForHigh Quality Video calls you will need a highquality video webcam andsoftware, a dual-core processor computer and afast broadbandconnection (384 kbps).
Technical details
Version 3.8.0.180 File size 21 MB. Official release. Release date: October 1, 2008.

download only the latest skype
http://www.skype.com/intl/en/download/skype/windows/beta/

Oct 15, 2008 | Skype IM

1 Answer

Skype


scan your computer and see if there's any virus on it
http://housecall.trendmicro.com/

or check for trojan or malwares, or spyware
http://www.safer-networking.org/

see if your computer and os can satisfy the requirements of skype:
  • System requirements
  • PC running Windows 2000, XP or Vista. (Windows 2000 users require DirectX 9.0 for video calls).
  • Internet connection – broadband is best (GPRS is not supported for voice calls).
  • Speakers and microphone – built-in or separate.
  • For voice and video calls we recommend a computer with at least a 1GHz processor, 256 MB RAM and of course a webcam.
  • ForHigh Quality Video calls you will need a high quality video webcam andsoftware, a dual-core processor computer and a fast broadbandconnection (384 kbps).
Technical details
Version 3.8.0.180 File size 21 MB. Official release. Release date: October 1, 2008.

download only the latest skype
http://www.skype.com/intl/en/download/skype/windows/beta/


Sep 24, 2008 | Skype IM

1 Answer

Others cannot see me... Sometimes


scan your computer and see if there's any virus on it
http://housecall.trendmicro.com/

or check for trojan or malwares, or spyware
http://www.safer-networking.org/

see if your computer and os can satisfy the requirements of skype:
  • System requirements
  • PC running Windows 2000, XP or Vista. (Windows 2000 users require DirectX 9.0 for video calls).
  • Internet connection – broadband is best (GPRS is not supported for voice calls).
  • Speakers and microphone – built-in or separate.
  • For voice and video calls we recommend a computer with at least a 1GHz processor, 256 MB RAM and of course a webcam.
  • ForHigh Quality Video calls you will need a highquality video webcam andsoftware, a dual-core processor computer and afast broadbandconnection (384 kbps).
Technical details
Version 3.8.0.180 File size 21 MB. Official release. Release date: October 1, 2008.

download only the latest skype
http://www.skype.com/intl/en/download/skype/windows/beta/

Sep 19, 2008 | Skype IM

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