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Skype Sound Quality Problem

The quality of my Skype as suddenly plunged, I keep losing calls, I didn't change anything on my computer or internet connection, I don’t know how to solve this problem.

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  • pitweb
    pitweb May 11, 2010

    What version of Skype you are using?

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  • 94 Answers

Solomon7 hello,
I would suggest upgrading your Skype version if possible.
If not, try to uninstall, then restart, and re-install.

Posted on Oct 30, 2008

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1 Answer

Noise when talking on skype


When using services like Skype or VoipBuster the audio is compressed. Depending on the quality of the internet connection the audio quality will be different. If you or the person on the other side of the line has a bad internet or bad WiFi connection, the compression of the audio will be much stronger, resulting in a worse audio quality.

Another problem that occurs many times is an audio feedback. If you, or the person you're talking to uses a microphone and computer speakers, the audio coming out of the computer speakers can be captured by the microphone and be amplified again. It forms a feedback loop and creates an echo. The best thing to do is that you both use a good quality headset instead of putting the audio over computer or iPad speakers.

For your iPad, you can buy the Apple EarPods. They are affordable and contain a microphone to make Skype calls with your iPad.

You own a iPad, which is a device of high quality. If the person you're talking to has a crappy phone or bad hardware, the quality will be bad. The advice then is that that person buys a device that has a higher quality than he or she is using now.

I hope my advise will solve your problem.

Feb 12, 2014 | Apple Ipad I-pad

1 Answer

No sound


Problems Skype under "help"
Call quality guide
Problems hearing each other
I can't hear other person's voice
Go to "tools/options/sounds and "play this sound"

Dec 19, 2013 | ASUS P4PE2-X Motherboard

1 Answer

Magic jack plunging


Mark its likely due to your Internet connection. Go to speedtest.net and run the test. If its 4mb download or below - its not going to work well....period.

Nov 24, 2013 | Dell Inspiron 530 Desktop Computer

1 Answer

I need to download skype


HI...........................



Skype is a popular, easy to use and reliable VOIP (Voice over Internet Protocol) program, that allows you call and talk to other Skype users, video chat and more for free over the internet.
With Skype you can not only have voice chats on your computer - just like telephone, only for free - but also make real phone calls at much lower rates, using the SkypeOut service and paying with Skype credit. Besides voice chats, Skype also includes standard IM functionalities (written conversations, emoticons, user avatars and so on) and also lets you have group video conferences.

Improved video interface These video calls are precisely the main focus on Skype's latest version. The program's interface has been completely redesigned with video conferences on mind. This means it's been made wider so that video fits in perfectly with your written chat, your contact list and a toolbar to manage conversation. The new interface is transformed when you make a call, getting rid of all the clutter, so you just see the video images, and controls. Group video is still being tested in this version, and it's pretty cool.
The sound quality during our testing was perfect: loud and clear. Video sometimes appeared a bit pixelated, but nothing we couldn't really deal with. There was also one nice detail, and that's the ability to see your own video image built-in on your contact's video, and the option to take a snapshot of your own image.

Facebook integration The other major development is Facebook integration. This is a pretty big thing, as not only does it give you your news feed in the app - anyone can do that - but adds call and sms buttons to any of your friends who share their contact numbers. If you've paid for Skype minutes, you can call your Facebook friends, and if they're also signed in to Skype you can call them for free. One of the best new features is the automatic call recovery - drop a call and it's put in pause. Restarting it is now really easy.
Skype 5 features a complete interface overhaul that now focuses more on video chats, and also adds some handy improvements to the way you communicate online.
Pros
  • Easy to use
  • Sharp videoconferencing mode
  • Keeps records of all your calls
  • Lots of features to improve your chat experience
  • Great sound quality in voice calls
  • Support for embedded local video on target video
Cons
  • The new interface is huge

THE DOWNLOADED LINK IS GIVEN BELOW..................

http://www.skype.com/intl/en/get-skype/on-your-computer/windows/downloading


GOOD LUCK N ENJOY.................

Sep 24, 2011 | Computers & Internet

1 Answer

My internet connection is ok but when i sign on to messenger and start video call then my connection starts to slow down causing the sound to become like robot and the video on the other end freezez up


You didn’t mention if you’re using WIFI or not? If you are using wireless, try moving closer to the router for a better signal or use a cable. This is a bandwidth issue as video and voice are intolerant to delay so you get dropped packets and reduced call quality. If the problem is on your LAN then it could be solved by getting a router with higher throughput or using a wired scenario. Alternatively, if the problem is on the WAN a higher broadband speed may be appropriate.
Quality of service issues are difficult to solve on home networks because there is not normally any method of changing the priority of traffic.

Jun 28, 2010 | Computers & Internet

1 Answer

Problem with connection?


yes, for the voice you need a large bandwith, and the quality of sound is better with the phone than skype, so they need more bandwith. You may have reverb too.

Feb 03, 2009 | Computers & Internet

1 Answer

I am not able to get Skype to perform on any of my 3 computers. Calls keep getting broken up and unintelligible.


Try reinstalling skype and go to skype.com to create an account so that you can use skype onyour computer, you must have a subscription or skype credit to call anyone who is not using skype but skype to skype calls are free. also try adjusting your computer speakers oryou can buy quality headphones certified for skype at skype.com

Dec 12, 2008 | Televison & Video

1 Answer

Skype


update your skype to the latest version, direct x (Windows update) andvideo card drivers from your manufacturer (go to manufactureres site;they'll lead you through it)

start with your webcam off, Go toTools, options, video settings. Click on Enable Skype video and Startmy video when Skype turns on. Then select "default video device".

scan your computer and see if there's any virus on it
http://housecall.trendmicro.com/

or check for trojan or malwares, or spyware
http://www.safer-networking.org/

see if your computer and os can satisfy the requirements of skype:
  • System requirements
  • PC running Windows 2000, XP or Vista. (Windows 2000 users require DirectX 9.0 for video calls).
  • Internet connection – broadband is best (GPRS is not supported for voice calls).
  • Speakers and microphone – built-in or separate.
  • For voice and video calls we recommend a computer with at least a 1GHz processor, 256 MB RAM and of course a webcam.
  • ForHigh Quality Video calls you will need a highquality video webcam andsoftware, a dual-core processor computer and afast broadbandconnection (384 kbps).
Technical details
Version 3.8.0.180 File size 21 MB. Official release. Release date: October 1, 2008.

download only the latest skype
http://www.skype.com/intl/en/download/skype/windows/beta/

Oct 15, 2008 | Skype IM

1 Answer

Skype


scan your computer and see if there's any virus on it
http://housecall.trendmicro.com/

or check for trojan or malwares, or spyware
http://www.safer-networking.org/

see if your computer and os can satisfy the requirements of skype:
  • System requirements
  • PC running Windows 2000, XP or Vista. (Windows 2000 users require DirectX 9.0 for video calls).
  • Internet connection – broadband is best (GPRS is not supported for voice calls).
  • Speakers and microphone – built-in or separate.
  • For voice and video calls we recommend a computer with at least a 1GHz processor, 256 MB RAM and of course a webcam.
  • ForHigh Quality Video calls you will need a high quality video webcam andsoftware, a dual-core processor computer and a fast broadbandconnection (384 kbps).
Technical details
Version 3.8.0.180 File size 21 MB. Official release. Release date: October 1, 2008.

download only the latest skype
http://www.skype.com/intl/en/download/skype/windows/beta/


Sep 24, 2008 | Skype IM

1 Answer

SOUND QUALITY FROM THE EARPIECE IS TERRIBLE.


these phones were made to be durable and withstand almost anything( besides floating in a lake) therefor they lack the ammenities that the other phones have such as, much slower processor, slower internet, poorer picture quality, earpiece and speaker quality is non existent, and i seem to lose service often for 3 seconds at a time at my house which has a tower next to it. weird.

Jun 06, 2008 | Casio G''zOne Type S Cellular Phone

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