Question about Skype IM
The quality of my Skype as suddenly plunged, I keep losing calls, I didn't change anything on my computer or internet connection, I don’t know how to solve this problem.
I would suggest upgrading your Skype version if possible.
If not, try to uninstall, then restart, and re-install.
Posted on Oct 30, 2008
Tips for a great answer:
1. Check that your webcam is switched on and plugged into your computer
2. A webcam can only be used by one application at a time, so make sure you don't have any other applications open that are accessing the webcam, e.g. other instant messaging applications or even some websites.
3. Problems with video are often caused by driver issues. A driver is the program you install with the webcam which makes the webcam work with your computer (some webcams use preinstalled drivers so you may not have had to install one). Make sure you have the latest driver installed. You can download and install the most recent drivers from the webcam manufacturer's website.
To test your webcam go to the Skype menu > Preferences > Video and tick the box Enable Skype Video. When Skype is able to use your webcam, you will see a video preview of yourself.
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