Question about Microsoft Xbox 360 Console

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Broken xbox 360 will not play games and making a strange noise, its still under warrenty bought from a catalogue so im not sure who i send it to,

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  • 52 Answers

Call 1 800 4MY XBOX (800 469 9269)
They arrange pick up and delivery of the 360 free of charge also.

Posted on Sep 15, 2008

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I jst got a new game for my Xbox 360 Elite. I only had it for about a week, and it's says that the disc is unreadable. What should I do?


Make sure your 360 is updated, some games run on a newer platform program then others, its Microsoft's way of making us plug into XboX live.. if your sure that the latest updat has been installed then and your game is not scratched then its a good idea to clean the lense that reads the disk, if its under warrenty DONT OPEN THE CASE of the 360, contact microsoft and ask about a warrenty issue. You can also take it to your local video game shop ( I am lucky to know the owner of mine very well) but if anyone but microsoft breaks the seal your warrenty is done. mine would not play some games some times, and other times it would but then would lock up, shortly after that I got the RROD 3 red lights and sent it to microsoft, they shipped me an entire new unit! Good luck!

Mar 06, 2010 | Microsoft Xbox Console

2 Answers

I have the red ring of death on my xbox 360


Send it to Microsoft and get it fixed if it's under warrenty. If not go to youtube.com and tyoe in "Xbox 360 Hot Towel Trick".
Good luck.

Mar 04, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 power supply light turns yellow when xbox 360 is off (usually i think) and turns green when on, I've had one red ring on my xbox to,twice


make sure your xbox is in an open area where it can breathe, otherwise the one red ring means there is a hardware failure, if it is under warrenty send it back into xbox, otherwise there are some diy fixes on youtube

Mar 02, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 fell and now it won't read a certain game.


obviously when it "fell" its broken something inside, if its still under its 1st year in warrenty, i would send it to microsoft and say that it just stopped working, but it could be a many thing causing the problem, if you dont wanna wait for microsoft, find a local man in your area who specialises in fixing xbox's.

Jan 03, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox 360 has a red ring around the power indicator, how do i fix it?


Red ring is covered under microsoft warrenty of 3 years just call 1-800-4my-xbox to see if your still in warrenty.

Oct 15, 2009 | Microsoft Xbox 360 Console

1 Answer

Why do my xbox360 says play dvd when i inserted my 360 game disc


not much u can do send it in no warrenty, no problem over heat the thing intill u get three red lights and make sure it has red lights and microsoft will fix it for free

Aug 16, 2009 | Microsoft Xbox 360 Console

2 Answers

My xbox loads games but then it freezes on games that run on a disc


Hi, im not sure but are you playing the games of the xbox 360 Hard Drive?

If orignal discs seem to freeze in the drive then this could be a problem with the disc drive. You may want to get it replaced or if under warrenty get it replaced...

if the problem happens with games that run from your hard drive as well this could be a hardware problem.

Jun 12, 2009 | Microsoft Xbox 360 Console

1 Answer

Black vertical lines through my games


you just need to replace your dvd drive in your 360 thats all. If you dont know how to replace the dvd drive You can send your broken xbox 360 to my shop Fixit repair service and I can send you a refurbished xbox 360 system for $80 and one year warranty here is the number 206-271-0529

Nov 07, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


Does it have the three rings of death? Microsoft extended the warranty to three years so send it in to them.

May 02, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


Well it's still under warrenty if it's from 2-9-07 and you did not break the microsoft seal! I would send it back. If you did break the seal then you can do the rubberband trick (just google it). These are signs that your xbox is on its last leg and you will soon see "3rod" 3 RINGS OF DEATH flashing on your box!

Sep 24, 2007 | Microsoft Xbox 360 Console

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