Toshiba Canvio Basics Portable 320 GB USB 20 External E05A032BAU2XK Black Hard Drive Logo
Posted on Sep 13, 2011
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I have a Toshiba portable external hard drive that I am trying to hook up to the USB port on my tv but the tv says "devise is not connected". The light is flashing on the hard drive. Why doesn't it recognize it as connected?

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Brian Sullivan

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  • Toshiba Master 27,725 Answers
  • Posted on Sep 13, 2011
Brian Sullivan
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The drivers might not be installed for this device check the leads that attach to your external hard drive make sure connections are good and leads are good

click start control panel administrive tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X

you will need to update/reinstall drivers

right click to reinstall drivers

if you can see your usb drive but its not working

ports(com&lpt)right click update driver if this fails to fix the problem

check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts

hope this helps you

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