Question about Packard Bell PC Desktops

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Im tying to unistall norton from my packard bell which was installed when i bought it. it asking me for a disc which i havent got, i carnt install my new antivrus as it keeps saying i have one already installed

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You need to download and run the norton uninstal tool from here

Posted on Sep 15, 2008

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I have a Packard Bell iMedia SL 9553, The odyssey Boot Floppy has been lost, Any Way I could get a copy to restore the computer using the Master Discs I have?


YES YOU WOULD BE ABLE TO Call packard bell and show them proof of purchaase and get them sent out to you now packard bell was bought out by hewit packard and there number is or you could go to this website and get any driver you would need http://list.driverguide.com/list/company788/

Jan 14, 2011 | Packard Bell iMedia SL 9553 (P660401806)...

1 Answer

Recovery help needed for packard bell laptop


So you are using two different XP discs with two different activation codes? That may cause problems. Anyway you are probably already formated with NTFS. So it sounds like you are trying to re-install XP? Go in set-up and choose the CD/DVD ROM drive as the first boot device then start up with the XP disc in the drive. Use the disc for the original XP that was on the computer. This may get you to a point where you can re-install.

Jan 03, 2009 | PC Desktops

1 Answer

I bought & installed Norton 360 in August. My computer crashed. My new computer had Norton Internet Security installed which expired yesterday. I now want to install Norton 360 with the disc and...


go to control panel , select add remove program option , uninstall the norton internet security, reboot your pc, then install the norton 360, and register the product

Nov 23, 2008 | PC Desktops

1 Answer

Just bought a packard bell tower an before i can get onto any screen a message pops up saying windows could not install propally or an error accured press OK to restart and windows will continue to install...


I'm assuming you bought this used. It sounds like the computer either didn't have the operating installed properly, the hard drive used to be in another computer and just dropped into this computer without re-installing the operating system.... or most likely that it has a virus.

Your best option in any of these cases is to do a clean install of your operating system. If you were not given a recovery disc you will unfortunately need to purchase Windows.

Nov 22, 2008 | Packard Bell PC Desktops

1 Answer

Disabling norton anti virus from my pc


You need to run the Norton removal tool

Just go here http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

click on the version you need to remove, folow the instructions on your screen and you should be good to go

Let me know if that solves the problem for you

Aug 21, 2008 | Packard Bell PC Desktops

1 Answer

Cant access the internet on a packard bell computer. have been advised to get a norton removal tool but can't download one because we cant get on the internet




First try this: (Save your Norton KEY#) From your friends computer download the Norton removal tool and save it onto a disc. (Have a disc in the drive> save it there-it will be an exe file) Then put the disc in your drive. Locate your drive with the disc under my computer. Click on it and then click on the exe file. It should start to run immediately. After you have done this do a search under search /C/files and folders and search for "Norton" it should bring up all the leftover files and folders from old installations. you can delete those as well. You should also run a registry cleanup if you have a program for resgistry cleaning. Restart your computer and see if you can get on the internet now. If you can , go to www.comodo.com and download their free virus control firewall and install it (make sure you do a clean install-turn off any other running proggys.) Anyway, first let's see if you can get on the internet. Good Luck and if this does not work- don;t give up, we will try something else.

Aug 14, 2008 | PC Desktops

1 Answer

Packard bell restore new Hdu


From parkard bell suppport website Quote

"Step 4 - Re-installing your software
Call the help desk and ask them to guide you through the
ExtHS process.
Please have your Recovery CDs to hand when you call
the Easy Repair line.

Once you have completed the ExtHS process you will
need to re-install Windows and the other software supplied
with your Packard Bell computer. To do this follow the
steps below:
1. Disconnect all peripheral devices (web cam, printer,
scanner, broadband modem etc.).
2. Insert the Packard Bell Master CD 1 / DVD in the top
CD / DVD drive and restart your computer.
3. The CD will load and display the following message:
Please refer to the section headed Packard Bell
Recovery Program in your user’s guide for instructions
on this utility. Press OK if you want to continue
or Cancel to return to DOS.
4. Press the letter O on your keyboard to continue.
5. You will see a menu with options. Please select option 1
“Standard System Restore”
by pressing the 1 key on
your keyboard.
6. A warning message about data loss will be displayed.
Press the letter O to continue.
7. The process will take around 40 minutes. Once this is
done you will need to restart your PC. Remove the CDs
and store them in a safe place.
8. If there was a Software Library DVD supplied with your
PC you can use this to install the extra software that was
supplied with your computer. Insert this into the drive
and follow the onscreen instructions.
9. Finally, you will need to install any additional devices
(web cam, printer, etc.) and software by following the
instructions supplied with them."


Jun 09, 2008 | Packard Bell PC Desktops

1 Answer

I wish to restore my packard bell easynote back to its factory settings but when i bought it it did not have a dics. can i do this any other way? regards martin


Getting any information from Packard Bell is like pulling teeth. I recommend looking on ebay for the recovery discs. Or borrow someone's XP CD and insert the key on the bottom of your computer. If you can't get a CD you can call microsoft and purchase one for $27.

I know this is not what you want to hear. But if you have patience you can write to Packard Bell.

Packard Bell BV
Jonkerbosplein 52
6534 AB Nijmegen
Po Box 6925
6503 GK Nijmegen
The Netherlands

Mar 05, 2008 | PC Desktops

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