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I have a EM-G653 model. The front pannel is not working sometimes. And the screen display: dEF kg, all the keys are not reacting, but the Stop/Cancel makes beep, beep when I pressed. But after a while, it works again. All of a sudden, the problem came back.....

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  • jilly666 Sep 15, 2008

    yes i have a guess what sanyo and it is doing eactley the same as yours.seems it is quite dangerous to work with microwaves i you are not a proff so bit worried about having alook inside to see if its just a dodgy wire or something . if i have any joy fixing will advise you



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The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for maybe an hour.

Otherwise, it sounds like your "defrost" key on the keypad may be shorting.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

In the UK, you can find Sanyo support, parts and authorized servicers here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Sep 16, 2008


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