Question about Office Equipment & Supplies

1 Answer

Fax machine In one of the offices I work in, theres a HP printer/fax/copier all-in-one. However when I try to send a fax, it dials out but doesnt seem to send anything. I dont know how to fix it, can anyone help?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 73 Answers

1)Disconnect the power cord from the rear of the HP Fax machine.
2)Verify that the phone cable is fully inserted into the fax machine. If your model has a removable Line Interface Unit (LIU) where the phone line plugs into, verify that it is securely snapped in place.
3)If the HP Fax model belongs to the HP Officejet R80 Series , verify that the cable which goes from the Automatic Document Feeder assembly to the rear of the HP All-in-One base is connected.
4)Reconnect the power cord.After the fax reinitializes and it is ready, try to send and receive faxes again.

Posted on Sep 15, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I cannot figure out how to setup the fax that came with printer


Hi Vallarie

Verify that the phone connector on the wall can carry a phone call!
Connect a phone & prove that you can dial out.
Remove phone.
Use a short phone cable to plug in to the Printer then into the phone connector on the wall.
Put the printer in fax mode, then use the printer keyboard to dial a phone number. If that works, your almost there.
Scan a document & send to the phone number.
If that dials out... OK. Then try sending to a phone number with a known Fax machine at the other end. When the two fax machines start communicating through "tones" then the document will be sent as a Fax.

Cheers
Trevor
Setting Up the Hardware for Faxing on an HP LaserJet Printer Did Did you find this Helpful....
Then how about a "thanks" or Tick of Approval?
It's the only payment we get

Sep 20, 2015 | Canon PIXMA MX472 WIRELESS OFFICE...

1 Answer

The all-in-one printer fax will receive a fax with no problem, but will not send a fax. It will scan the document, dial the number and connect to the other fax machine. It says sending, after about


Line noise is one of the common causes for fax problems. You might want to have your line checked for any noise.

Also, you can try to lower down the fax send speed. To do that, on the control panel of your printer, press on Setup > Fax Setup > Dialing and Sending > Max Send Speed > 9600.

Nov 30, 2012 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

Can dial out and receive incoming calls but will


Are you connected to a VOIP line for your fax?
A VOIP line can come from a company like Vonage or your local cable co.

If so:

Unfortunatly, faxing over VOIP (Internet) is not always successful. You might want to talk to your VOIP provider if they have a solution.

If not:

Are you trying with the same fax to send and recieve? Some traditional fax machines have probles connecting to fax modems, which is what you have in an Office Jet.
Try having someone else send you a fax and try sending to another number. Otherwise, you might have a defective fax modem.

Nov 07, 2009 | HP Officejet 7210 All-In-One InkJet...

2 Answers

Can no longer send/receive faxes since switching to digital phone


hi
fax does not work on digital line it only works on analog line........if u want our technician expert then contact us athttp://tinyurl.com/ldnuy2

Jun 21, 2009 | HP Officejet 6310 All-In-One InkJet...

2 Answers

Cannot send faxes on my all in one hp office jet 5610


If the recipient side is ringing, then the problem is on their end. It sounds like the receiving fax is not set for auto-answering a fax call. A receiving fax machine should pick up and start to attempt the reception even if the fax number is dialed from a normal voice-only telephone; the receiving machine has no idea if the caller is a fax or a regular phone. It should pick up regardless and start to negiotiate the fax (that's the high-pitched whistling sound at the beginning of the call).

May 15, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

I cant seem to send a fax


Check the phone line with a regular phone.

Jan 06, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Cannot fax


Is thi sin an office?
Are you using a direct outside line or is it an office extension?

Your office extension may have restrictions on it and you would need to remove those.

I would confrim the numbers are fax numbers and that that line is ok by:
  • Dialing those fax numbers from a working phone line other than the fax machine
  • Unplug the fax and plug in a regular phone in the same line and see if you can dial out and then try those fax numbers again.
If the numbers work from a normal phone but not the fax line, then I would check that line for restrictions.

Dec 12, 2008 | HP OfficeJet 6110 All-In-One InkJet...

3 Answers

HP 5610xi All-in-one wont send fax since switching from Vonage to Comcast


the 5610 will send & recive with comcast try to do the test from the unit itself. Try to send a test fax to HP 1-888-473-2963 it will send you a return fax

Jul 11, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

FAX ANSWERS AND DIALS, BUT DOESNT FININSH THE JOB


have you try rebooting the fax or even unstall the software and then reinstall software.

May 21, 2008 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

Office jet all in one printer 4215


If you are using speed dial to dial the fax number, the HP Officejet
might be dialing too fast or too soon. To solve this problem, try one
of the following:
Try manually dialing the fax number from the HP Officejet front
panel, or from an attached phone. For information, see send a
fax using monitor dialing
on page 43 or send a fax manually
from a telephone
on page 43.
Re-create the speed dial setting and insert some pauses. For
information, see create individual speed-dial entries on
page 56.
If your telephone line has a PBX system, make sure you are dialing
the number for an outside line before dialing the fax number.
The receiving fax machine might be having problems. To check this,
try calling the fax number from a telephone and listen for fax tones.
If you cannot hear fax tones, the receiving fax might not be turned
on or connected, or a voice mail service could be interfering with
the recipient’s phone line.
http://h10032.www1.hp.com/ctg/Manual/c00095626.pdf

May 07, 2008 | HP Officejet 4215v All-in-One Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

116 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

70387 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...