Question about Philips MP3 & Digital Media Players

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It says use device manager to repair but i tried that and it didnt work can you please help

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I think it s the steps you performed the repair matters.
This is the steps i tried and works.

1) open device manager,
2) connect your player to the PC
3) open repair tab on the device manager
4) disconnect player
5) re-connect player while pressing Vol+
6) see pop-up asking you to release Vol +
7) click "repair" in the popup to perform repair
8) see notification of repair done

if after performing repair, it still doesnt work, i think u have to send it to repair centre.

Posted on Nov 12, 2010

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1 Answer

The formate


Ok, if you need to format the player, please connect it to the PC.

On your computer desktop, double-click "My computer". Double-click on the MP3 player's icon. Right-click on the Internal Storage icon and then select "Format".

If that doesn't work, I'd suggest that you repair it using Philips device manager. Contents may be removed by using this function. So make sure to back up your contents.

Repair using Device manager:
Launch Device Manager and click the Tool menu and select "Repair", then follow the instructions to perform the repair process. Make sure all other applications such as Philips Plug-in, Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device.

Hope this helps.

Feb 12, 2011 | Philips GOGEAR SA6045 MP3 Player

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I am using philips gogear 2gb mp3 player, the problem is, the mp3 player is fully charged by an external usb charger but still it doesnt turn on. i heard that restoring to factory default setting would...


well i guess the device manager provided by Philips is a little bit crappy..personally, i tried several times with my device and it didnt recognize my device at all. until i tried to call the support centre, they provide me the solution. it s all abt the steps in doing the repair.
1) open device manager
2) press the vol key (mine is the vol key, i know this varies from models to models, maybe you have to check) and dont switch on the device --

Aug 07, 2010 | Philips GoGear HDD075/17 MP3 Player

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Lost cd to mp3 player cannot download philips device manager


Try taking it back to the store where purchased and asking for a replacement cd, if that doesnt work try buying a new one online

Nov 01, 2008 | Philips SA3125\02 MP3 Player

2 Answers

I pod


Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.

Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Aug 28, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Help


restart the computer and then try it. If that doesn't work install and reinstall the software.
Thanks,
Lee

Jun 17, 2008 | Philips HDD1630 MP3 Player

5 Answers

Mp3 player


please help my player to work again

Jun 05, 2008 | Philips GoGear HDD6330 MP3 Player

2 Answers

HELP!!!


What OS do you have?

May 19, 2008 | Apple iPod nano

1 Answer

HELP!!!


Try a different USB port if you have one.

May 12, 2008 | Apple iPod nano

4 Answers

Connect to pc


Sounds like the system files have been corrupted or deleted.

The HDD6330 is only compatible with Windows XP (With Service Pack 2) & Windows Media Player 10. If you have version 11, you will need to uninstall it to roll back to version 10.

Install and run the Philips Device Manager from the product CD.

Connect the player to the power supply and PC.

If the player is recognised by the PC, select the repair/restore option in Philips Device Manager, and follow the on-screen prompts.
This will format the player and re-load the firmware.

NOTE: THIS WILL DELETE ALL TRACKS ON THE PLAYER.

If this doesn't help, then post details of what happens, and I'll try to help further.

May 10, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

The pc cant reconize my mp3


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Oct 02, 2007 | Philips HDD1630 MP3 Player

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