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Hi, I have an Acer Aspire 5920G. My problem is when the laptop is switched on it sounds like it's booting but the screen stays blank? Have you any idea what can cause this? Regards, Dan Pook (daniel.pook@arup.com)

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Hello
I think your graphics card or screen is broken on your Acer Aspire 5920G, one thing you can test is to connect at external monitor to your laptop. If you dont get any picture then its your graphic card broken, if you get picture it is your screen. also try to adjust the screen light.


Posted on Sep 15, 2008

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Hi Lenny,
not god news Im afraid, it sounds as though either your screen or your graphics chip are faulty. Help is at hand though, you could try connecting to an external monitor, but as your laptop is switching off, it is unlikely that this will work any better. You can remove the hard drive any install it into another machine, this should be straight forward, although if the machine in question does not have the corect connections then you will need a caddy. these are pretty cheap and plug into usb allowing access to the data on the drive. Hope this helps.

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Hi,
First of all you have to determine if the problem is the GPU (graphics processing unit) or a possible bad connection on the inverter.

To check this you will need to plug an external monitor to the laptop and use the keyboard toggle to switch screens, usually its hold down Fn and press F6 or the F key with a monitor icon on it.

If the external monitor comes on then the problem maybe the inverter.

To check this remove the screen bezel (plastic screen surround). At the bottom of the screen you will see an elongated piece of circuit board with wires coming from either end covered by frosted plastic.
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