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I am checking to see if you are still in business. I have many Ultex cookware items. Some need replacing for scatching and broken handles. Most have the 50-75 year warranty from HSN. Please tell me how to handle the warranties. It is no longer being sold on HSN. thank You, Cyndy Patton cynpatton@cox.net

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6 Suggested Answers

  • 14 Answers

SOURCE: door handle fell off

Does your range have an all-plastic handle, a plastic handle with threaded brass inserts or a metal handle?

Posted on Dec 22, 2007

aborcass
  • 2651 Answers

SOURCE: main door handle

what's the serial numbber of the machine??that will determine the series you will need, you say oyou hav a series 11 so im assuming your seial starts with 11*********, in which case use the series 10 handle, series refers to a revision in design, next revision shows up at serial 13**********.

Posted on Mar 02, 2008

  • 116 Answers

SOURCE: Oven does not heat up, element problem

For the element you could check at www.repairclinic.com
with respect to replacing the heating element you did not say which one it was (bake or broil). But you should be able the replace the elements by (first unplugging the unit) removing the scews from the panel at the back of the unit. Once removed you should have access to the "stab on" connectors - undo them then undo the two screws that secure the element inside the unit. replace with new one and reconnect and redo screws

Regards

Posted on Sep 23, 2008

  • 2 Answers

SOURCE: Kenmore Electric Range - Door handle Original

We had the same problem. We had some tough epoxy that we squirted into the bolt holes, then screwed the bolts in. It took two of us, one to hold the door together and one to screw in the bolts. We didn't use the oven until the epoxy set, but now we no longer have a problem with the door falling apart every time we open the oven door!

Posted on Nov 21, 2009

  • 1 Answer

SOURCE: Kenmore Electric Range - Door handle

This is absurd! I have the same problem with a Kenmore that I bought less than 5 years ago. I rarely use the oven, but the handle has fallen off twice in the past 8 months. The solution seems to be to BUY new parts--and of course they will be costly. Is this planned so the company and the service department can make money??

Posted on Jan 01, 2011

  • 1 Answer

SOURCE: Hello Experts, I NEED some advice

I have owned many mediocre appliances but the KESA907PSS00 is the worst of the lot. The burners turn on if you bump them - a contractor bumped it without knowing and left, a pot with chicken was reduced to charcoal and house filled with smoke when we returned. And burners don't turn on, have replaced three burner controls so far. The front door tempered glass exploded while we were gone one day with oven off. Now the oven will not turn off, have to flip the breaker to shut it down. Though I know it is a Whirlpool at heart, it is my last Kitchen Aid appliance. I will be looking at control panel to replace membrane switch so if you have not solved your problem yet, please advise, might figure it out. Called Kitchen Aid, waste of time. Another Retired Cop

Posted on Feb 27, 2011

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2 Answers

Can I use a cast iron pan on glass cooktop range


Yes you can, magnetic induction stoves are working with anything metalic.

Mar 17, 2015 | Kitchen Ranges

2 Answers

Where can I purchase replacement handles for Rena Ware cookware?


you might try Sear Appliance Service;
1-800-424-2047
avg wait time: 11 minutes
6am - 11pm cst
monday-friday

Dec 10, 2014 | Kitchen Ranges

1 Answer

Can we use cast iron cookware (e.g., frying pan) without damaging the range grates?


Yes you can definitely use iron cookware on this range without an issue. It is made for all types of cookware. Just make sure you do not drag the pan against the grates, but any cookware would hurt the grates if you did that.

You are definitely safe to use them.

Please make sure you rate my answer 4 thumbs up! Thanks so much for understanding, it would be a huge help to me. I would be forever grateful if you could do this for me. If you still have a question or concern about this problem please just respond / reply to my answer here before rating my answer.

Thanks
Tim

Oct 14, 2010 | Kenmore 79012 / 79014 / 79019 Gas Kitchen...

1 Answer

Handle is broken on JVM1640AB004 Can I replace


The handle on a microwave oven door can easily be replaced. On MOST microwave ovens, you just have to remove the inner door panel that goes around the perimeter of the glass. This can be easily be accomplished by using a small screwdriver or putty knife and carefully insert along the seam of the inner panel and pry the plastic up. Work your way slowly around the perimeter of the glass to pop the panel loose. Use care not to pry against the glass. The glass is tempered and also has an RF shield that shields you from harmful RF radiation.

With the inner panel removed, the door handle screws are visibile and can easily be accessed with a screwdriver. Simply remove the broken handle and install the new one. Re-insert the inner door panel, gradually working your way around the perimeter of the door glass to ensure it snaps back into place and seats properly.

This repair can be done with the door in place, or you can remove it for easier access. If you decide the remove the door, open it all the way and lift straight up at the hinges. The door will lift off of the hinge pins. On some microwaves, you may have to remove the upper grill cover over the door (if equipped) to accommodate door removal. Place on a hard flat surface with some towels under it for padding. This protects the door facing from scatches.

NOTE: Some doors have a hinge pin that needs to be removed, or screws holding the door in place at the hinge.

If you have not purchased a replacement handle yet, the part number is WB15X10024. It can be purchased at any of the foloowing websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

All these sites offer great service and competitive prices, so shop and compare.

You can view an exploded view diagram of your microwave at any of the first three websites I listed for reference. Just type in your model number for your search criteria. If you have any questions, or require additional assistance, please let me know. I hope this helps you.

Nov 30, 2009 | Kitchen Ranges

2 Answers

Buying new cookware and need to know if Stainless steel will scratch the surface of smooth top.


stay with what you have been using. rachael ray has a unike design. try it.

May 23, 2009 | Kitchen Ranges

1 Answer

What cookware to use on this cooktop


flat bottom cookware no rings on the bottom and no glass cookware

Apr 30, 2008 | GE JSP69 Electric Kitchen Range

1 Answer

Glass top range cookware


Here's the recommended cookware for glass top ranges:

Aluminum and Copper - have good heating characteristics, but may leave metal transfer marks on the glass.

Stainless - may take longer to heat and may not heat as evenly (some stainless has a copper liner to aid in heat transfer). More resistant to leaving metal transfer marks.

Baked Enamel - great heating characteristics, provides uniform heating and resists marks on glass surface.

Cast Iron - NOT recommended due to the weight of the metal. Can cause potential cracks or breakage.

Now, any reference to metal transfer marks are merely disclaimers from most manufacturers that the potential exists that the cookware could leave marks on the stove surface. Using a good cook-top cleaning product after the surface cools will aid in removing any of these marks. This does not mean this cookware should not be used.

All cookware used on glass cook-tops should have flat bottoms. There should be no ridges, grooves, or warping. This creates an uneven heat transfer between the pan and surface and can potentially cause the glass to break. Most manufacturers will not honor a warranty where it can be determined that the consumer used the wrong cookware.

Make sure you wipe up any spills on the stove surface that contains sugars or milk. These ingredients (if allowed to burn on the surface and are not cleaned up) will eventually cause damage to the glass surface by either removing the finish or leaving pits and cracks. Wipe up all spills AFTER the surface has been allowed to cool using a non-abrasive cleaning rag or sponge. The green scrubbing pads are considered non-abrasive and CAN be used. DO NOT use steel wool or SOS pads! A small straight blade razor can be used to remove stubborn items by gently scraping in one direction. I don't believe you can use any cleaning product that contains ammonia either.

All of this information can be found in the owners manual that came with the appliance. If you don't have a user/owner's manual, post back with your model number and I'll see if I can locate it for you. I hope this helps you.

Apr 17, 2008 | Kitchen Ranges

1 Answer

Can cast iron be used on GE glass top stoves?


Cast iron is not recommended due to the weight and its heat retention. Cast iron stays hot longer and, due to the weight, can damage the cooktop surface by scratching or cracking it. In your owner/operator manual there should be a section that defines what type of cookware that can be used. Aluminum and Copper heat rapidly, but can leave metal transfer marks. Stainless takes longer to heat and doesn't always heat evenly. Baked enamel, I believe, is the recommended cookware, because it is light weight, heats evenly and has a less risk of damaging the cooktop.

NOTE: References to any remarks about metal transfer marks made by cookware are DISCLAIMERS letting the consumer know that the POTENTIAL of marking the cooktop surface exists. This is NOT to imply that the cookware should not be used. There should be clear instructions that state how to remove the marks (if it occurs), what recommended cleaners are to be used and how to properly keep the cooktop surface clean. Spillage from milk or sugar substances can cause more damage than metal transfer marks.

Another item to note is the cookware bottom should be smooth and flat. If you sit a pan on the range surface and it does not sit evenly, you can potentially crack the cooktop surface due to uneven heating.

A warranty in most cases does not cover damage or breakage of the cooktop caused by the consumer using improper cookware or dropping something on it and breaking the surface.

Not trying to give you a lecture here, just trying to give you some advice just in case you weren't aware. I hope you find this information helpful.

Apr 09, 2008 | Kitchen Ranges

2 Answers

Cast iron pans


Cast iron cookware is NOT recommended due to the weight and the potential damage it can cause to the glass top surface. There's nothing better than a good old-fashioned cast iron skillet that's been broken in over a number of years of use, but they are better suited for gas ranges rather than electric. I hate it. I have several cast iron skillets that I only use on the outdoor grill, because I currently own a glass top electric range.

Aluminum bottom pans and copper bottom pans heat well, but can leave metal transfer marks on the cook top surface. If the marks are cleaned after use with an approved stove top cleaner, you shouldn't have any problem retaining the condition of the glass surface, however. Stainless Steel seems to offer good resistance to metal transfer, but takes a little longer to heat than aluminum or copper. So...you have somewhat of a trade off. Baked enamel cookware seems to be the best recommendation because it heats wells and causes the least amount of damage to your glass top surface.

IMPORTANT: Make sure the bottom of your cookware is FLAT. If your pans are warped or bowed, this can cause uneven heat transfer on the heating elements and potentially cause the cook top to crack. Most manufacturers will not replace the top if it still under warranty if it is determined that your cookware caused the problem.

A little over kill, but I hope this helps you.

Feb 14, 2008 | Maytag MER5770 Electric Kitchen Range

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