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hi i share your pain samsung is a foolish fone befor i could get a game on it it took me time , any way go to samsung website get the correct samsung pc studio, if that doesnt work send pictures to your memory card and copy to ur phone, ty nigeria
I'm having the same problem. However, I have discovered that it is something to do with the upper slide part of the phone. For some reason, if you push the slide down just a bit when you're trying to play music the sound comes on. Not sure how to fix this problem other than scrap the phone.