The frezor door was ajar and so the ice melted then refroze, now the ice maker is stuck. I used a plastice knife and knocked off as much as I could but I can't figure out the whoe mechanism. Is there a website that I can see . I poured some hot water on it, but my husband said that it was only going to make it worse, when that water froze. Help.
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There is a heater on ice maker that thaws the cubes to make them slide out of the tray easier. Check the temperature of the freezer and see how cold it is set to. If you can make it a little bit warmer that might help.
When the bucket is full the arm is up the maker is off.
If the ice maker has a on/off button in off the ice maker is off
If the ice maker internal heater fails the cubes will not release and the white plastic ejector arms will be rotated CCW and pressing against the ice in the tray, Normal position for ejector arms is vertical.
If water solenoid has failed or water supply not available the ice maker will cycle. The ice tray will be empty,(hard to see if ice tray is empty). Check and replace water fill solenoid.
If ice in tray and ejector arms vertical several possibilities.
Freezer not cold enough to trip thermostat in ice maker to initiate release cycle.
Check freezer temperature <10 Fahrenheit thermostat in ice maker failure
The best way to check the operation is to manually lock the arm up into the off retention position. Wait a minimum of one hour. Open door and release arm down. Observe the operation of the ice maker. Is after a minute or so the ejector arm does not rotate then it is likely the ice maker has failed internally. If the ejector turns and no ice than you can assume either the water supply is off external from the refrigerator or more likely the water solenoid located behind the bottom back cover has failed. It is also possible that the hose that connects the solenoid to the ice maker has frozen right where it enters the freezer just above the ice maker. You should see ice built up at the entrance where the water fills the tray if this has occurred.
Worst case, Remove all frozen items. Turn off freezer or increase temperature to above 32f apply heat with a hair dryer or similar device to the Ice maker particularly near the bottom surface. This should allow you to remove the auger and all ice frozen to the auger. Perhaps less extreme steps can be used to accomplish the auger removal. There may be Ice maker "install" instructions that may make my explanation a little clearer.
Take a close look at it, mine sometines freezes up because one of the kids left the door ajar. I fix mine with a hair dryer.. DO NOT use a knife or any kind of sharp item to lossen the cubes that might be frozen into the ice maker.
its the ice maker .water or condensation has built up in the ice maker modual and refroze upon turning unit back on.either get a new ice maker or uninstall the ice maker and let it dry for a few days and reinstall.but it could happen again that way.or maybe not.
ice maker first should supply water to ice tray. then the freezer will do it's freezing then heater and ejector will finnish the job.sounds may be that of the ejector trying to dump the ice.the heater may not be heating. you ould put a knife undre the tray and feel the blade if it's hot or not. please do not put your hands under tray while in operation.
Your ice maker has an automatic shutoff. The ice maker sensor passes a beam from one freezer wall to the other, automatically stopping ice production when the storage bin is full. When you open the freezer door, you should see a red light on the top right freezer wall.When the freezer door is open or the ice storage bin is removed, the sensor cover or "flipper door" on the left wall of the freezer stops the ice maker from producing ice by blocking this sensor, When the beam is blocked, the red light on the right will blink twice. This is normal operation. as for the blink twice and pause I'm still checking on that. Make sure the water flow is coming from the solenoid valve located on back and bottom of refrigerator to the ice maker. Check the solenoid to see if the magnetic field is pulling the internal plunger open when ice maker ask for water. That can be checked with a multi meter at the wireing going to the solenoid and if the ice optics are telling the tray to fill voltage should be present. Insure that water supply is not restricted before it comes to the solenoid , like a bent line or clogged piercing valve. Check that an ice cube is not jammed in the ejector arm of the ice maker. Remove jammed ice from the ejector arm using only a plastic utensil so the ice maker is not damaged. Call toll free in USA and a trained consultant will be happy to assist you. 1-866-698-2538
sounds more like the heater in the ice maker is bad. The cycles of the ice maker are:
1. water comes in to fill ice maker.
2. water freezes in ice maker making.
3. heater comes on to help ice release.
4. motor comes on to eject the ice and start all over again.
if the heater doesn't come on the ice will not eject. replacing the icemaker is typically what needs to be done in this case.