Question about Dell 1710 Laser Printer

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Dell 1710 jam

I am getting the jam with about 2 inches of paper sticking out past the back rollers. From your previous post, it sounds like this might be an issue with the sensor on the fuser. Where exactly is this located and how do I test this or attempt to fix this? Thanks.

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It is located on the fuser unit at the back of the printer. It typically has 3 wires going to it; a blue, red and black wire.

Posted on Nov 02, 2010

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2 possible solutions. I have seen both. Items can get stuck in the paper path in the guide area, this is just before the pressure roller plate, this is the plastic piece under the fuser roller assy. The rounded plastic piece that guides the paper from the tray into the print area can have paper scraps or objects such as rubber bands, staples or paper clips caught inside of it. This can happen if any of these things get in the paper tray. I just pulled a rubber band out of one of these today.

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