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I'm having problems running programs on my HP pavilion dv2000. The programs having problems are: Google Chrome setup Firefox 3.0.1 Nortel Contivity VPN The problem is that all 3 programs cannot access the internet. The start running but stop when they need to get on the network. I've disabled the Norton security suite and Windows firewall. Firefox 3.0 works.

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The problem looks with the Nortel VPN. VPN software blocks all other Internet connections when started. This way they create a secure, encrypted tunnel from your pc to the destination pc and does not allow the other connections -Firefox, Chrome etc- to perform. The non performing Internet applications mean less threats online (e.g. nobody can exploit a flaw in Firefox and reach your VPN connection).

If the problem is that the browsers do not function even after you stop the VPN connection, it may be that the VPN software is still running in the background. You can make Ctrl + Shift + Esc to bring up the running processes and see if the VPN is running in the background. If yes, turn it off.

Posted on Sep 15, 2008

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Ready to give it a shoot?

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