Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Ice Dispenser Water is dispensed properly from the door. Neither crushed nor cubed ice will dispense. Thanks.

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  • Linda Gale Oct 08, 2008

    Thanks, but my problem was with ice not dispensing through the door. Ice IS being properly made and ejected into the bin.



    The repairman just left and will charge me $327.00 WHEN the proper part is sent from the factory. I observed that this is merely a snap-out/snap-in operation and I am incensed that the labor charge is $193.00 for this. This is ridiculous to happen within my first two years' ownership of this appliance.....AND IT IS MY SECOND SERIOUS FAILURE.



    When the fridge was barely out of one-year warranty, the blower fan failed. To add insult to injury, the fan was replaced to run in reverse and after RE-purchasing food ruined by the first failure, I lost the food a second time. (Of course only a slight apology was offered--certainly no compensation for the second round of food loss.) It was days later when the correction was made and a large bill presented for that failure.



    My 30-year-old GE still functions perfectly in my garage. This purchase was due to kitchen remodel. A terrible mistake. Stay clear of this refrigerator.

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Not on this particular Whirlpool model, but on ones that have the ice bucket sitting on a shelf or resting in side rails in the freezer. The ice bucket awger which is the thick metal thing in the bucket that turns and pushes the ice through the bucket can get out of alignment with the awger motor which is behind the bucket when it is in the freezer. Just make sure these are lined up properly and the bucket is pushed all the way back. Some models, (like Sub Zero) have a switch that needs to be engaged to let it know the bucket is in, in order for it to work.

Posted on Dec 16, 2011

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  • 61 Answers

Check the teperature of the freezer compartment . the ice harvest actuates on teperature. and refill with water at the end of harvest cycle.. a lot of times the condensor under your fridge can become plugged with dust and the freezer teperature never achives low enough to harvest ice..good luck

Posted on Oct 06, 2008

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mikedurland
  • 481 Answers

SOURCE: Ice dispenser in door will not dispense ice

this could be the:
door switch (usually 2 switches, 1 for the light and 1 for the dispenser) auger motor itself the dispenser switch or the plug near the hinge that connects the door the the refrigerator has a bad connection. this connection is hidden under a plastic hinge cap usually.

Posted on Jun 28, 2008

  • 39 Answers

SOURCE: only crushed ice comes out of dispenser

your model # is incomplete but here it goes.

1.take your ice container out and run hot water thru it. you want to defrost all of the ice build up inside of it's housing.
2. make sure the long lever under the container moves up & down when you press on it.
3.w/the container removed, you will see a fork like object and next to it amn openning w/a small plastic square part inside. make sure that part moves freely up & down. that solenoid is what gives cubed ice.

let's start there first

Posted on Jul 15, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

Ice maker crushes ice but wont dispense Crushed ice


Good Afternoon Friend,

I understand that the ice maker in your Frigidaire refrigerator, model# FRS23H7CS, is crushing your ice, but will not dispense the crushed ice. It sounds like the dispenser is possibly jammed. Follow the following steps for a possible resolution:

    1)The ice has melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages. Remove the ice container, thaw, and empty the contents. Clean the container, wipe dry, and replace it in the proper position. When new ice is made, dispenser should operate.

    2)Ice cubes are jammed between the ice maker and the back of ice container. Remove the ice cubes that are jamming the dispenser.

    3)Ice cubes could be frozen together. Use the dispenser often so that cubes do not freeze together.

    4)The ice cubes are hollow or smaller than normal. The ice & water filter cartridge could be clogged. Replace the filter cartridge. Dispensing system operates best at 20 - 100 psi water pressure. Well water pressures should fall within this range.

    If the above does not work, I suggest resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Turn the power back on and try dispensing crushed ice. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully.

    -Best Regards-
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1 Answer

Hi i have a double door samsung fridge and when i place dispensable ice on cube i still get crushed ice in addition is there any way to increase the speed at which water comes out the dispenser


There is likely a faulty solenoid which switches the ice dispenser between "crush" and "cube" mode.

The water pressure at the water dispenser is proportional to the supply line water pressure. Unless there is a restriction in the supply line or the dispenser line, the only way to increase the water flow is to increase the supply line water pressure -- not an easy proposition.

More info, let me know.

Charlie

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1 Answer

Dispenses crushed ice and will not dispense ice cubes


You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid

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1 Answer

PSS26PSTA SS - Only dispenses crushed ice.


Remove the ice dispenser bucket. You will see a square hole at the back wall with a horizontal rod in it. You should be able to move it up and down with you fingers. If not, it may just be frozen. Warm it with a hair blower and try again. If still no luck, the WR62X58 dispenser solenoid may be burnt out / melted and need to be replaced. It is attached to the metal just above and behind that square hole. The removable tray at the bottom of the dispenser recess is a part number WR17X12133 for a PSS26PSTA SS. Contact any GE servicing dealer or general appliance servicer near you to get one. You can get parts direct from GE also, but the won't be any cheaper, and you may pay more shipping and handling.

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It isn't supposed to free wheel and the only solution that I know of is tumbler replacement. I have the same issue and am currently hunting replacement parts.

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1 Answer

Ice maker not getting water after changing filter


Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
bin.
 Is the ice dispenser stalling while dispensing “crushed”
ice?
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
compartment.
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:
 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf

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2 Answers

Ice dispenser only dispenses crushed ice


You may not need to replace the solenoid.  If you hear the hum, and not a loud click and don't see then rod move, it may be frozen with ice.  Test it manually with your hand, it should be free  to move up and down.  If not, then it is frozen with ice.  Remove the ice dispenser and let it thaw and dry out.  You should then be able to move to rod and it will work fine, at least until it freezes again.  Anyone know how to prevent it from freezing up? Its a continual problem for me

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1 Answer

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Check and make sure your switch is okay. Some have a switch that controls whether you want crushed or cubes. If it is defective replace it.

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