Question about Office Equipment & Supplies

1 Answer

OfficeMax OM99729 Shredder with bad gear

I have an Officemax OM99729, which in its first week of use destroyed the main gear off the motor. I took the unit (and the gear) to several repair places, and no one can get me the gear I need, and I cant find a place on line to buy this gear from. Any ideas?

Posted by on

  • bgfish1 Nov 14, 2008

    Same deal, pinion gear on the motor broke two teeth off. Anyone know where we can order a pert?

  • stevefrank Dec 31, 2008

    same problem. I am not going to repeat what you two said, just that this also has happened to me. Did either of you abuse the machine? 'cause i feel I was careful with it.



1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

If it happened within a year, you should have just had the warranty replace it. We had it happen after nearly 11 months, it was replaced within two days.

Posted on Oct 19, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

OfficeMax Shredder OM01288 Manual

Camille what do you need to know about your shredder?
they are pretty universal and pretty standard in what and how they do it. please share a little more information?

Aug 11, 2016 | OfficeMax Office Equipment & Supplies

2 Answers

My office max shredder OM99729 light says it's on but it does nothing and it has another light that says attention but nothing! ANY ideas?

it means your "Trigger" for a Jammed piece of paper is stopping it from running, sounds like something is Wedging it from turning, unplug and look into it for jammed up paper or a staple.

Jul 19, 2014 | OfficeMax Office Equipment & Supplies

1 Answer

How do take top off to repair officemax om96141

did you ever find an answer to this?? Thought that the screws I took out was what kept the parts together. Thanks

May 14, 2014 | OfficeMax 0M96431 Shredder

1 Answer


In the middle of feed opening there is a sensor which in your case will be pushed in and stuck. Try clearing using tweezers or soak it up with WD-40 and still using tweezers try to release the sensor

Jun 21, 2013 | OfficeMax 0M96431 Shredder

1 Answer

OM99732 shreader Motor operates but won't take in any paper. Motor is quieter than normal


When motor is running, look to see if the cutters are turning. The cutters can be seen by looking into the throat of the shredder. If the cutters aren't moving, the gears may have been stripped and shredder needs to be repaired or replaced.

Good luck.

Apr 14, 2011 | OfficeMax 0M96431 Shredder

1 Answer

I have an office max shredder OM99729 that quit working. the motor runs but it won't pull the paper into the shredder. I opened the cover and found the gear is stripped that runs directly off the motor....

I have the same unit witht he same gear off the motor that has a couple of teeth srtipped. Anyone out there know where to get a replacement gear?

Dec 22, 2010 | OfficeMax 0M96431 Shredder

1 Answer

My OfficeMax shredder OMO 1288 wont stop running!

your auto insertion sensor (electric eye) is probably dirty or malfunctioning. clean or replace the "eye" or disable auto-reverse on jamb feature.

Apr 03, 2010 | OfficeMax 0M96431 Shredder

1 Answer

My shredder motor will run but not accept anything to shred. Any suggestions

probably has a broken gear, don't know if parts are available for it. i would try calling officemax.

Nov 11, 2009 | OfficeMax 0M96431 Shredder

1 Answer

Officemax OM96580 has a stripped gear tooth on the nylon gear that meshed to the motor pinion gear

If you expect to repair this, expect to spend weeks waiting for parts if you can get them at all, at least an hour to do the work and expect to spend 2/3 the price of a new one for the parts.

My advice, my friend, save the collection can, discard the shredder. On your new shredder, dont over feed it.


Oct 14, 2009 | OfficeMax 0M96431 Shredder

Not finding what you are looking for?

Open Questions:

Office Equipment & Supplies Logo

Related Topics:

1,077 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers


Level 3 Expert

2237 Answers


Level 3 Expert

78010 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides