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Not recognizing external USB hard drive (fantom 500 gb)
The drive responds by starting to spin when cable is connected to computer, computer beeps on connect and disconnect. At first the drive launched an error message, but now nothing.
Drive has been freshly formatted (with a mac) as MS-DOS fat
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If the light turns on (mine was blue) but the drive is not recognized on your computer desktop that most likely means the drive does not have enough power. This happened to me too, and I took it to a computer expert and he said the drive was not even spinning. So it was either the external power source that broke or the internal power source, the power panel that broke. I took it to a batter plus and tested the wattage for the external power source and it was okay so then i took the entire drive apart and disconnected the naked hard drive from the power panel. Then I purchased "SATA to USB" cables (runs around 10-20 bucks) and connected the naked hard drive that way to the computer and it worked. So the problem is basically that the internal power panel is not working, and i had 2 fantom drives that both had this problem and they both worked after i did what i just said.. so I think your drive has the same problem since the light comes on but the drive is not spinning. Take it apart, buy some SATA to USB cables and it should work.
Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked. I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.
Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked. I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.
For that make sure usb cable works fine. Try with different usb cable. Also connect usb cable in different usb ports of computer. Right click on my computer then click on proeperty then hardware->device manager. Then click on sign of usb controllers then uniunstall all usb drivers 1 by 1. then restart computer. Then check. If still not recognized then when you power up the computer press F8 key then enter in safe mode. then check. in normal mode again.sometimes harddisk need to start in safe mode . Let me know if you need more assistance. thanks.
This may not be the external hard drive issue. Check your USB driver, under device manager. You might need to upgrade the driver. If you plug your external to another computer, you will see that is it working ok. Just re-installing XP might have not installed USB drive properly.
Put your ear to the drive and verify if it is making any strange low level sounds. Check to make sure the usb connection wasnt affected. YOu wont need a driver as it appears to be hardware related. Either the enclosure or drive may be failing.
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