Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune how do you do a master reset- as in everything off, restore factory setting, on an 80 gb zune?

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Hold back and up when it starts to reset hold these 3 buttons back, left on key pad and middle it shouls reset the whole thing delete everything

Posted on Sep 19, 2008

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Wheni was listening to my zune musics it just froze and now it wont turn on?


First step is to let it drain completely and then plug it in once fully dead to see if it resets itself and clears the problem. If that doesn't work the next step
Soft Reset: Plug it in to the computer. If the computer recognizes it you can likely reset it. to do that push and holding the back and up buttons together.
Hard Reset: this will erase the information on your zune and restore it to factory settings with no information on it. Your information will be re-synced when you plug it back in to your comptuer.
http://www.zune.net/en-US/support/zuneplayers/solvingproblems/reinstallplayer.htm

Nov 16, 2011 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune 120 , will not connect to my pc, it tells me "to update software"


First step is to let it drain completely and then plug it in once fully dead to see if it resets itself and clears the problem. If that doesn't work the next step
Soft Reset: Plug it in to the computer. If the computer recognizes it you can likely reset it. to do that push and holding the back and up buttons together. Even if not recognized try doing this.
Hard Reset: this will erase the information on your zune and restore it to factory settings with no information on it. Your information will be re-synced when you plug it back in to your comptuer.
http://www.zune.net/en-US/support/zuneplayers/solvingproblems/reinstallplayer.htm

Oct 10, 2011 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

I am getting the below error message in zune 80 GB player. 5 Contact support Contactez le support technique Ponte en contacto con el servicio de soporte


Try holding up and back at the same time until the zune resets. Mine has had that same problem, and I end up resetting it a few times and eventually it works. You will then have to connect it to a computer to reload the firmware and your media.

Jul 06, 2011 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

I want to start over with my Zune Model 1089. I want to clear everything off of it and start over. Please help....


1. Slide the "hold" switch so that it is in the unlocked position. 2. Press the "Back" button and the top of the Zune pad at the same time and hold until the device resets and begins to power up. Release the buttons when the Zune starts to power on. 3. Immediately press and hold the "Back" button and both the left side and the center of the Zune pad and continue to hold until the Zune restarts. The phrase "Please Wait" will appear on the LCD screen. Release the buttons.
4.Let the Zune continue resetting. It will clear the contents and eventually display "Connect Zune to your PC" when it is ready.
5. Connect the Zune to your PC via the sync cable. Follow the prompts given by the Zune software to completely restore the Zune device to the factory settings. If you have downloaded newer Zune firmware, you have the option to restore the Zune firmware with the latest version.


Mar 06, 2011 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Have a 80 GB Zune. It froze one day and was showing the message 'Connect the player to your PC'. I did that but then some error message started appearing in the Zune PC software. I tried formatting the...


Try the reset procedure...

hold the back button and the up button until you see the Zune logo then release. if this doesnt work then you are going to have to reset your Zune....however this will loose all the data on the zune so your music/movies will be completely gone. you are going to need to press and hold the back and up button until the zune logo appears then hold the back,play/pause, and the center button until you see "please wait"

Jan 02, 2011 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My 80 gb Zune wont load video or movies from the MARKETPLACE,


Try this tip posted here on this site see if it may help. >http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem< copy and paste into a new window.

Jan 21, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Restore a Zune MP3 player (Model1376) back to its


Right from the horses mouth. ;o)

http://support.microsoft.com/kb/927001?sd=zune

Jan 12, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune 80 gb please help me ;)


your videos should already be in there. check what folder there in and move them to your videos folder. try clicking the arrow buttons and then up on the key pad to restore it. and check to see if it works then..

Jun 04, 2008 | Microsoft Zune JS8-00001 Digital Media...

8 Answers

Zune keeps freezing up...


JUST HOLD THE BACK BUTTON AND THE UP BUTTON FOR 30 SEC. AND YOU WILL BE GOOD DON'T WORRY PEOPLE.... ALSO WHEN I FREZZE ALOT THAT MEANS YOU DATA ON THE ZUNE IS COUPPORTED AND YOU WILL NEED TO RESET THE WHOLE DEVICE OK.

Feb 19, 2008 | Microsoft Zune JS8-00001 Digital Media...

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