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try all the defaults the last four digits of the phone number last programmed to the phone then standards defaults for all phones are 9999,1234,4321,0000,1111 if none are successful you will have to hook the phone to a charging station which is at the verizon wireless store I do believe they still have the software if they dont they will need to replace the phone either by upgrade to a verizon phone (two year contract) or activating an old phone you own or bought online elsewhere or got from a friend etc. or insuarnce claim which is fifty bucks and they give you the same model i have to say of all the razors thats the good one so if you do go with insuarnace i wouldnt accept anything else they might throw at you as comparible its not
No my friend that does not sound weird the phone software is corrupted....you just need to have the phone firmware reflash to the original version.....that will correct the issues....or if you wish you can return the phone and have them replaced it.