Question about RIM BlackBerry Pearl 8100

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Address book will not open it freezes up

My blackberry pearl address book will not open was working fine went to enter information and it froze up.

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  • hchavez Sep 16, 2008

    I have exactly the same problem. My new blackberry pearl 8120 address book will freeze.  It was working fine for the past couple of weeks since I bought it.  It will un-freeze when pushing the red button.  If when frozen you wait 2 minutes the screen turns blank (white).  Any suggestions?

  • jgibbins Sep 18, 2008

    As above, the same issue.

    Address Book locks up the phone then occasionally gives a white screen.

    Only pressing RED unlocks the phone, yet still no address book.

  • risingstar19 Jan 20, 2009

    i have the same problem. My screen freezes up and later turns white. I have taken my battery out and restarted. Hopefully this will help. Thanks for the suggestion.

  • Anonymous Feb 03, 2009

    Same problem, pearl freezes when I try address book. Only way to get out was by pressing the back button or the call end button. I removed the battery AND removed the sim, blew it out, wiped the terminals on the sim and reseated it. Turned it on and presto, address book worked. The question is, for how long?? I'll let you know....

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I had the same problem..turned the phone off, took the battery out,  then put it back in turned the phone on and it worked again....

Posted on Sep 18, 2008

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1 Answer

When I try to call from the address book or speed dial it brings up my call log and won't call the number i am trying to call. I have a blackberry pearl 8110


I solved the problem by doing a Hard reset, this means taking the battery out while the phone is still on, leaving it out for 30 seconds, replace the battery, the phone will then turn on, it resets itself and it worked just fine. But I would suggest removing your memory card or saving the pics on it because I think it deleted some pictures on it. But I still don't know what caused it to have this problem in the 1st place, it was like it froze up in the call log mode. Removing the battery did fix it.

Jan 17, 2010 | RIM BlackBerry Pearl 8100

1 Answer

How to put phone numbers on the blackberry 8120


you have 2 options. you can load them directly in your "address book" by going into your address book, menu button (bb icon left of trackball), select "New Address" and enter the info.
Option 2 , would be going into your address book, select "SIM phone book" and enter the info there.
Keep in mind, when you use the SIM phone book option, you can only enter their name and phone number, and after you are done, you have to import your SIM contacts to your address book.
Any contacts saved using the SIM option, will stay on your SIM card.
Any contacts using the Address Book option, will only remain on the phone, and not on your sim card.
ho[pe this helps!

Oct 30, 2009 | RIM BlackBerry? Pearl 8120 Cellular Phone

1 Answer

Address Book Contacts Out of Order


This is a corrupt software problem. This should be consulted to a authorized dealer.

Aug 14, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Don't have the book for my blackberry pearl 8100


Follow this link.
http://docs.blackberry.com/en/smartphone_users/subcategories/?userType=1&category=BlackBerry+Smartphones&subCategory=BlackBerry+Pearl+8100+Series

Aug 02, 2009 | Jabra BT130 Wireless Headset

1 Answer

I can't open email attachments


This happens becasue of the following
1. the blackberry does not have the option to open the attachments.
A. check if the attachement option is intalled by going to OPTIONS == ADVANCED OPTIONS == APPLICATIONS.

2. the DESKTOP(CMIME) service book is missing.
A. call the service provider and as to resend the service book.

3. if the blackberry is associated to the blackberry internet service then the EMAIL ADDRESS(CMIME) is corrupt or missing
A. first delete the service book by going to OPTIONS == ADVANCED OPTIONS == SERVICE BOOK then highlight the EMAIL ADDRESS(CMIME) press MENU and then select DELETE and then call the service provider and ask them to send the service book.

4. the message data base is corrupt
A. clear the message data base on the Blackberry.

Jul 12, 2009 | RIM BlackBerry Pearl 8100

1 Answer

When i pull up my address book, it show "Business" contacts...I am unable to change it to "Personal" address book. Any suggestions?


To change it to personal contacts follow the bellow mentioned steps:
1) Select adress book
2) Press menu
3) Select filter
4) Check on personal
5) and you can enter ur contacts under personal contacts.

Jun 22, 2009 | RIM BlackBerry Pearl Smartphone

1 Answer

I updated and all my information was deleted.


click START>SEARCH>FILES & FOLDERS and search for this *.ipd. you will probabely find one with the date that you did the update to your blackberry. If you find this just cut and paste it to your desktop and then open Blackberry desktop and select backup & restore. Then select FILE and look for the .ipd file that you pasted to your desktop. All your info will be back to normal

Mar 21, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Blackberry Pearl: memory issues?


I do apologize you are having this issue with the Blackberry pearl 8100. Lovely device.
The manufactur, RIM is aware of the memory issue. It's a known malfunction of the device. Luckily, there's a way to fix it, and keep your pictures, logs, address book, etc.. from deleting.
First, you should have a 1GB card for your photos.
Second your phone stores what it does. So, when ever you exit an application press the back button. NOT the hang up button. It'll only leave that application running in the back ground.
Third, you can clear history by holding on ALT+LG+LG. You'll get an event log. Press MENU key, and select "Clear history".
Next, clear the cashe. Open up Internet browser, press the menu key and select clear cashe. Once you have done that, press the back button to the begining. Save all pictures on the memory card. If you don't have memory card, connect your Blackberry to your PC and use the desk top manager to sync your media over via USB cord.
Now, that you are connected via USB cord and have the desk top manager up, run application loader. This should take a total of 20 minutes. Do not REMOVE from the cord. You'll ruin the OS on the Pearl.
Once all is cleared out, and updated. Do a check on your camera, your call log, and sms's. Periodically, delete your text messages. I would say, once or twice a month run the application loader. You can always check out www.t-mobile.com/bbupgrade for the latest and great software for you Blackberry. Or, go to www.blackberry.com/btsc for tips & tricks!
RIM always updates their software every 2-4 months. That way you'll keep your Blackberry longer and stronger! Enjoy!

Cheers!

Feb 03, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Bb calendar sync


You may need to clear out the calendar database first on the BlackBerry device, and then try to synch again. Do the following:

1. Connect your BlackBerry via USB.
2. Open Desktop Manager and go to the Backup and Restore option.
3. Select Advanced.
4. The Desktop Manager will show the device databases on the right-hand side.
5. Scroll down and highlight the entry that says Calendar, then click on the Clear button.

Once Desktop Manager has cleared the calendar database try to sync again.

Oct 05, 2008 | RIM BlackBerry Pearl Smartphone

2 Answers

Address book help / won't open


Reset the phone by removing the battery for 10 seconds. That should release the application freeze.

May 20, 2008 | RIM BlackBerry Pearl 8100

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