Question about BBQ Guys BBQ400C/G42 Grill

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No gas getting to bbq

I have a 1 year old Brinkman BBQ. . It was working just fine. Someone else was using it ,then complained it wasn't working. They filled to propane tank but the BBQ will not light. It seems no gas is getting to the burners.. Is it posible they had burners turned on when they put full tank on BBQ ,and now the tank will not allow propane to go to the burners? If so what is the solution?
Don

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  • digiovr Nov 23, 2008

    We are having the same problem with our Brinkman grill. Brinkman suggested that we reset the pressure regulator but did not provide instructions about how to do that. Has anyone been able to solve this problem or know how to reset the pressure regulator.

    Thank you

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I switched to the new style 20# tank with the new turn-on knob.  I couldn't get enough gas pressure to the BBQ burners for all three burners to light or to keep a strong flame on even one burner.  The new style tanks have a safety valve on the inside of the tank that shuts the gas off if you turn the knob on too fast because the safety valve thinks there is leak.  Shut everything off and then try turning the knob on real slow, especially at first, before turning it all the way on.  If that doesn't work (it didn't for me), then replace the large plastic connection valve knob (female end) that attaches the regulator to the tank.  Mine was for the old style tank and was black (low pressure).  I went to a propane company and had them replace it with a green knob (higher pressure).  Took it home and WALA!  Everything works fine now.  But it was very frustrating trying to figure why I couldn't get any gas to the burners after buying a brand new tank.  I hope this helps solve your problems.   

Posted on Dec 22, 2008

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