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My seagate hard drive is locked with a password

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  • Steven Brown May 11, 2010

    I need more information about whats going on



    1. Is the drive under warrenty ?



    2. did YOU lock the drive with a password by accident ?



    3. did someone else lock the drive with a password ?

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1 Answer

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My internal hard drive may be defective, how can I test it?

Question

My internal hard disk drive may be defective, how can I test it?

How can I determine if the problem is with my system or with the hard drive?

It is necessary to run the SeaTools, SeaTools Enterprise, or SCSIMax diagnostic before contacting Technical Support 1.800.SEAGATE (1.800.732.4283) on an internal drive that may be defective.

Answer
For Seagate or Maxtor (or Quantum) ATA drives:

If this is a Seagate or Maxtor (or Quantum) ATA or SATA drive, please download the SeaTools for DOS diagnostic to test it. If the drive is failing, the tests in SeaTools for DOS will indicate as such.

If the BIOS does not recognize the drive or the drive does not spin please reference Answer ID: 48

The operating system will not recognize a drive that is not formatted and partitioned. If you need help with formatting:

  • Windows 9x and ME reference Answer ID: 3076
  • Windows 2000 Answer ID: 880
  • Windows XP Answer ID: 3361
  • Windows Vista Answer ID: 3844
  • Macintosh Answer ID: 492


    For Seagate SCSI drives:
    Please download the SeaTools Enterprise Edition diagnostic.

    For Maxtor (or Quantum) SCSI drives:
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    SeaTools, SeaTools Enterprise, and SCSIMax will test your S.M.A.R.T-compliant ATA, SATA, or SCSI disk drive for media defects, perform a read test, physical head test and ensure the hard drive is functioning correctly.

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    Hp compaq dc7600sff


    750GB Seagate Hard Disk Drive IDE ATA100 7200rpm 16MB
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    1TB (1000 GB) Seagate Barracuda SATA II 300 32MB cache
    also available at http://www.microdirect.co.uk/(23250)1TB-1000-GB-Seagate-Barracuda-SATA-II-300.aspx

    Both HDD`s are what i consider to be best in there range and very good value for money

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