Question about Toshiba 24AF43 24" TV

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Black Rectangle appears on bottom half of screen

I have had a Toshiba 24AF43 for a few years. On occasion I have a black rectangle appear on the bottom half of the screen. I happens mainly on CBS and ESPN but can happen on other channels. I can make it disappear by clicking the volume up or down. But it is only gone for about 15 seconds. And it does not happen all the time. Just when I really want to watch something. I don't think it is my cable because I have other TV's and it is not happening on them. Can you tell me what is causing this and can it be fixed?

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  • geetyet Sep 17, 2008

    Thanks for responding.



    The box is bigger than what you get with closed captioning. I looked at the buttons on my remote and the box is more like the box you get after you click the menu button. My box is a little bigger and in the same location as the box that has contrast, brightness, color etc. The box that has the picture, audio etc options is not there. When the box is present I can see the top half of the screen and the bottom is a black box with about an inch border around it where you can still see the screen.



    Any ideas?

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  • 218 Answers

Go into your setup menu and turn off closed captioning. The box is there for some channels even though no text is being sent. If you need to keep the closed captioning, try selecting a different mode for it.

Posted on Sep 15, 2008

  • Lee2fixit Sep 17, 2008

    There are several different text modes for closed captioning, and some use a bigger box than others. According to page 28 of your owner's manual, you should be able to press the CAP/TEST button on the remote repeatedly until the box disappears. You could also put everything back to the factory presets. If you need to download the manual, check here http://tacpservice.toshiba.com/ConsumerP...



    Good luck!

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