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That machne does not have a bluray drive & that is the simple reason why you can not play a blu ray disc. This is what your drive supports.
Plays Standard or multiregion DVD's & Audio CD's. Records DVDs 8x & CDs 24x & Dual Layer Super Multi. No Bluray or HD DVD,
If you were sold the machine as a bluray laptop then take it back & demand your refund.
Try Media player classic under k-lite codec pack. Then open video files on the dvd. If it doesn't help try another codec player. If nothing helps could it be that dvd player is not capable of multilayer dvd reading.
computer acer aspire 1360 pc dvd drive dease not book dvd driver stop working c drive was over laoded and the computer whent in to disk clean and deletelte the driver for the dvd rom i can no longer play cd dvd or use the crw or dvd RW ASPIRE 1360 2.8GHZ PLEASE CAN YUO HELP LOST THE DISK THAT CAM WITH THE MACINE YUORs garyfifiled@talktalk .net
Jeff - If you have not changed your software configuration in any way since the last time you could successfully play a DVD, it could be that the drive has failed. You can test this most easily by taking these DVD's that won't play in your Acer now, and play them in another good computer, or a regular home DVD player. If they play in your other systems/players, you will see right away. And if the machine is that new, you might be able to get it easily fixed under your manfuacturer's warranty.
If you have made any kind of changes to your system software that could affect your dvd burner, that could cause it to not recognize them perhaps, as well. By changes I mean - installing some kind of alternative dvd playing software than what came with your machine, etc. If you did not make any software changes, it is likely a hardware problem.