Plantronics Explorer 320 Wireless Headset Logo
Posted on Sep 12, 2011
Answered by a Fixya Expert

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I can pair my 3xx but no sound comes out of it. it was ok up to last week end, no damage that I know of

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  • Expert 537 Answers
  • Posted on Oct 11, 2011
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The link between headset and phone has been compromised.

Probably the best thing to do is to go back to the beginning, Vecini. Remove the bluetooth headset from your phone's menu and any other bluetooth interference. You can, for a few seconds, remove the battery (if possible) from your phone to reset the unit.

Then follow the pairing instructions for the Explorer 3xx and your particular phone.

If you're still having issues, you can try the headset on another phone to determine if it's a headset or phone problem.

Good luck from Headsets Direct!

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