The phone freezes. i dont know how else to explain it. the battery is charged and i can press a few buttons then the screen reloads and the phone freezes. cant call out receive calls or even use and other buttons. must shut off phone only to start again and in 10 seconds it freezes again. thank you my e-mail is email@example.com.
Your firmware is most likely corrupted. Backup your data as best you can and take it to a Verizon store (if your service provider is Verizon) and tell them about the problem and to update the phone. Also take out any MicroSD cards and try to use it, if there is any of those inside.
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1.Check the device's battery level for at least two bars of strength. 2.If the battery level is low, charge the battery. 3.If the issue is not resolved, remove the back cover. 4.Remove the battery. 5.Wait 10 seconds. 6.Press and hold the W key. 7.While pressing down the W key, re-insert the battery. •The device restarts and after approximately 15 seconds, the 'Recovery' screen appears •Release the power button but *continue holding the home button*, for another 30 seconds. Step Thanks
I had this exact problem too - same as the first two posts anyway.
It seems to be just a software issue and was easily resolved for me with a full power off and reboot. Here is how to do that safely.
Plug in the phone using the wall socket charger, leave it for a few hours to get a charge (i know it doesn't look like its charging). Later, press the on/off button. The battery icon appears with just a thin red line. Let it go back to black. Then press the the on/off button and the menu button simultaneously for about 8 seconds. A red button should appear on the screen with a question asking if you want to power off the phone. Say yes. (I think it was a slide bar, but can't remember now.) Wait a few secs while the phone powers off. Then remove the power plug from the phone. Now reinsert the power plug. After a few (worrying) seconds of nothing, a white Apple logo appears in the middle of the screen, a few more seconds and the iphone main menu appears. No data has been lost, no settings are altered, and best of all, the battery shows a full charge and seems to be back to normal again.
Just format your phone by the following way
To Format the phone
1)Switch off the phone
2)Hold 3,* and Green button simultaneously
3)Now press the power button holding the 3 button, After 5 seconds leave the 3 buttons
4)You phnoe should say, formatting and all your data would be reset to factory orginal
CAUTION: You will loose all the data and contacts stored in phone memory, But this is the only way
question: have you tried charging your phone and does it indicates a display or light ups your LCD screen and indicates charging?
1) if it does charging and indicates "charging" on your LCD screen , try to do this:
note: make sure your battery does have a charge when doing this
a) remove the battery and install it again , but dont put the power on b) press and hold this 3 buttons at the same time: "call " button / " * " button / "3" button c) while holding and pressing the 3 buttons, switch and press the power button and wait till a display appear on the screen.
Try this: Take your SIM card out. Make sure your phone battery is fully charged. Press* 3 sendat the same time and turn the phone on. Keep them pressed until the reset screen appears.
Give it time to reset.
Yes! I know. You need someone to press the ON button.
Something like this happened to me except my phone would not stop ringing an screen went all balack both sides... Try leaving your phone until the battery dies then charge it fully before turning it on it has helped me numerous times before.... reset button still works on mine it is like a miracle spot actually