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I have purchased a Neptune MAH 8700A frontload washer. After having the machine replaced once for poor housing and rattling problems ( sounded like a screeching disater and like it was going to fall apart) we now have a constant mold or mildow odor problem. I have to keep the ddor open constatnly wiht a fan running and washing it out with bleach etc and yet the odor never leaves. IT makes the entire down stairs of my home STINK! Not to mention the fowel odor in all my clothing and towels. I wash this machine regularly and it does not help. What is the answer short of throwing this in with the garbage which is where this overly expensive piece of **** washing machine belongs

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There was a class action lawsuit against the original Neptunes, and that door boot was the main issue. Well it's too late to get in on that, and short of just replacing the boot repeatedly, try sprinkling Oxi-Clean powder into the boot lining, the hydrogen peroxide in the powder works well.

Posted on Sep 14, 2008

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