Apple iPhone Smartphone
Problem for Apple iPhone Smartphone

Iphone not working after update




By greggz on Sep 14, 2008

" "
hi u just helped me with my calling problem in my jail-broken iphone 3g.  I have just updated the software as you told me to. but now when i try and turn it on. the apple logo just appears and the star shaped icon that spins just starts and stops. It wont turn on properly. I have been waiting for my phone to load now for 20 mins. I also tried holding the home and on/off button simultaneously which turned it off but when i turn it on again it just wont load!! please help me. i don't want to sound like i am blaming you (as i did ask you for help but) now you have kinda got me into this, i was hoping you would get me back out. thanks for helping anyways!!

Same Problem

Mar 01, 2009

-   i just downloaded something and now i am trying to get to the home screen and it takes a picture of what im on.
-   Guest

Jan 11, 2009

-   i updatet itunes and now i just stands No SIM card installed
-   Guest

Dec 22, 2008

-   i have the same problem, after i update it, it does not work as usual. even i could not turn it on, it just shows up an apple appearance. please help me and send me the solution as soon as possible. thank you.-   roundsmile

Dec 14, 2008

-   updated iphone not working display only emergency call only & insert a valid sim with no pin lock to activate   iphone but i don't have  valid sim card which came with this phone -   Guest

Dec 06, 2008

-   i erase all content and settings now dont load-   Guest

Best Solution

posted on Sep 14, 2008
Very Helpful)

ginko

Rank: Guru  Apple Expert
Rating: 89%, 5137 votes
Hi gregg.

First if you want to blame somebody you will blame Apple , as my post was an extract from
Apple - Support - iPhone - Phone Troubleshooting
Then I would like to know at what step of procedure below it started freezing, if it is after reinstalling software, than probably you did not reinstall Itunes properly. Itunes is ininfluent on the Iphone working, it is only used to manage Iphone from computer.


Repeat steps from 4 to 6,
if Iphone is frozen, unplug it from pc, and try restarting the Iphone. Also reinstall Itunes and connect Iphone to pc.

The procedure below is the reset recommended by apple to the standard user, and do not involve any operation that is dangerous for your Iphone.
The reset published here by apple cannot damage the iphone even if you do them wrong.

If the Iphone freezes after reset, it means that the firmware was damaged already, and resetting the iphone just caused a defective firmware not to work

Reinstalling Firmware can probably fix it, but that yes, that is a risky procedure.
If you do not do firmware reinstall properly you can damage the phone.
For this reason I will only post links on the argument.

Try again hold the SLEEP/WAKE button and the Homebutton for ten secs, it must not go off, it must reset.

Try using the computer to reset Iphone again, see if this work.

On firmware :

How To Install IPhone Firmware

IPhone Firmware Download Links

I post again reset procedure here for reference:

1 Try restarting iPhone. To turn it off, press and hold the Sleep/Wakebutton until the red slider appears. Slide your finger across theslider to turn off iPhone. To turn iPhone on, press and hold theSleep/Wake button until the Apple logo appears.

2 Try pressing and holding the Home button for at least 6 seconds toclose a frozen application. Then try restarting iPhone following thesteps outlined above.

3 To reset iPhone, press and hold the Sleep/Wake button and the Homebutton at the same time for at least 10 seconds. During this time, ared "power off" slider may appear and the screen may go black, but donot release Sleep/Wake and Home buttons until the Apple logo appears.


4 Reset settings: Tap Settings > General > Reset > Reset All Settings Note: This will reset all settings. No data or media will be deleted.

5 If that does not resolve your issue, try erasing all content and settings.
Tap Settings > General > Reset > Erase All Contents and Settings
Note: This will delete all media and data. All settings will be reset as well.

6 Try restoring iPhone using the latest version of iTunes.
Connect iPhone. When it appears in the Source list, click on Restore in the Summary tab.


Ifthe 6 steps above did not solve the problem , then the Iphone isprobably faulty , take it to a Apple repair shop, or call Apple servicephone number listed on the user guide.

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Solution #2

posted on Dec 11, 2008
Somewhat Helpful)

su_rens

Rank: Apprentice 
Rating: 70%, 2 votes
when i updating version, my connection wire is disconnect, now not working properly
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Solution #3

posted on Mar 02, 2009
Very Helpful)

iPod Modz

Rank: Wiz  Apple Expert
Rating: 85%, 45 votes
do this for ur iphone.

plug it in the computer and turn it off (the iphone and make sure itunes is open)

now u are going to hold the top and bottom button for ten seconds then release the top button and it should go in to recovery mode the comp will recognise it and will say " an ipod/iphone has been found in recovery mode' now u need to restore it and it will be fine.
Comments:

Mar 02, 2009

- the solution i posted is for locked iphones or ipohones/ipods that dont work properly or wont get noticed by the comp.
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Solution #4

posted on Mar 02, 2009
Very Helpful)

jamers2004

Rank: Guru 
Rating: 86%, 167 votes
Never ever ever update or reset an unlocked iphone. Ever. Apple puts things in place on purpose to relock the phone when hooked up to itunes or reset. Iphones are picky when unlocked and it is the risk you take if it malfunctions, that you can't get it back.

If your phone is stuck on the apple screen, you may be able to get it back by updating the firmware again, but you will need to get the phone unlocked all over again.


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Solution #5

posted on Aug 07, 2009
Not Rated)

dektai

Rank: Master 
Rating: 81%, 4 votes
FIND YOUR SOLUTION FROM APLLE.

HERE IS YOUR SOLUTION

www.apple.com/iphone/prob237ji32/solution

Thanks

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Solution #6

posted on Aug 07, 2009
Not Rated)

tumaimen

Rank: Master 
Rating: 75%, 2 votes
Hi,
Problem with AppleiPhone? Most of the iPhone problem is Unlocking problem.
If you want to unlock youriPhone now you mustClick Here.

If you have any other problem with your iPhone you can try the site byClick Here. May the site can help you.

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8 Other Users Have The Same Problem - Continued

Comment by hoodstarcl1, posted on Nov 22, 2008

i tried to update and jailbreak it, but all the sudden it just went into this mode. just boots the logo den 2 mins later shuts off and boots aGAIN!!! HELPP PLEASE URGENTT

Comment by bradby, posted on Nov 17, 2008

how do i synch my iphone to outlook

Comment by guessmeee, posted on Oct 14, 2008

Recently, when i was updating my iphone, it got freezed up and I had to give it to a store to restore and update it. Thank fully, it is working fine. But, last night, i downloaded few applications and now i cannot make any calls. I can receive call but the screen just disappear. What I can do now... Please help.. I still want to download application and songs but at the same time I want a working iphone.

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