Question about Apple iPhone Smartphone

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Iphone not working after update

Hi u just helped me with my calling problem in my jail-broken iphone 3g.  I have just updated the software as you told me to. but now when i try and turn it on. the apple logo just appears and the star shaped icon that spins just starts and stops. It wont turn on properly. I have been waiting for my phone to load now for 20 mins. I also tried holding the home and on/off button simultaneously which turned it off but when i turn it on again it just wont load!! please help me. i don't want to sound like i am blaming you (as i did ask you for help but) now you have kinda got me into this, i was hoping you would get me back out. thanks for helping anyways!!

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  • 6 more comments 
  • guessmeee Oct 14, 2008

    Recently, when i was updating my iphone, it got freezed up and I had to give it to a store to restore and update it. Thank fully, it is working fine. But, last night, i downloaded few applications and now i cannot make any calls. I can receive call but the screen just disappear. What I can do now... Please help.. I still want to download application and songs but at the same time I want a working iphone.

  • bradby Nov 17, 2008

    how do i synch my iphone to outlook

  • hoodstarcl1 Nov 22, 2008

    i tried to update and jailbreak it, but all the sudden it just went into this mode. just boots the logo den 2 mins later shuts off and boots aGAIN!!! HELPP PLEASE URGENTT

  • Anonymous Dec 06, 2008

    i erase all content and settings now dont load

  • Anonymous Dec 14, 2008

    updated iphone not working display only emergency call only & insert a valid sim with no pin lock to activate   iphone but i don't have  valid sim card which came with this phone


  • roundsmile Dec 22, 2008

    i have the same problem, after i update it, it does not work as usual. even i could not turn it on, it just shows up an apple appearance. please help me and send me the solution as soon as possible. thank you.

  • Anonymous Jan 11, 2009

    i updatet itunes and now i just stands No SIM card installed

  • Anonymous Mar 01, 2009

    i just downloaded something and now i am trying to get to the home screen and it takes a picture of what im on.

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Do this for ur iphone.

plug it in the computer and turn it off (the iphone and make sure itunes is open)

now u are going to hold the top and bottom button for ten seconds then release the top button and it should go in to recovery mode the comp will recognise it and will say " an ipod/iphone has been found in recovery mode' now u need to restore it and it will be fine.

Posted on Mar 02, 2009

  • Cameron Keller
    Cameron Keller Mar 02, 2009

    the solution i posted is for locked iphones or ipohones/ipods that dont work properly or wont get noticed by the comp.

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Never ever ever update or reset an unlocked iphone. Ever. Apple puts things in place on purpose to relock the phone when hooked up to itunes or reset. Iphones are picky when unlocked and it is the risk you take if it malfunctions, that you can't get it back.

If your phone is stuck on the apple screen, you may be able to get it back by updating the firmware again, but you will need to get the phone unlocked all over again.

Posted on Mar 02, 2009

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When i updating version, my connection wire is disconnect, now not working properly

Posted on Dec 11, 2008

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Hi gregg.

First if you want to blame somebody you will blame Apple , as my post was an extract from
Apple - Support - iPhone - Phone Troubleshooting
Then I would like to know at what step of procedure below it started freezing, if it is after reinstalling software, than probably you did not reinstall Itunes properly. Itunes is ininfluent on the Iphone working, it is only used to manage Iphone from computer.


Repeat steps from 4 to 6,
if Iphone is frozen, unplug it from pc, and try restarting the Iphone. Also reinstall Itunes and connect Iphone to pc.

The procedure below is the reset recommended by apple to the standard user, and do not involve any operation that is dangerous for your Iphone.
The reset published here by apple cannot damage the iphone even if you do them wrong.

If the Iphone freezes after reset, it means that the firmware was damaged already, and resetting the iphone just caused a defective firmware not to work

Reinstalling Firmware can probably fix it, but that yes, that is a risky procedure.
If you do not do firmware reinstall properly you can damage the phone.
For this reason I will only post links on the argument.

Try again hold the SLEEP/WAKE button and the Homebutton for ten secs, it must not go off, it must reset.

Try using the computer to reset Iphone again, see if this work.

On firmware :

How To Install IPhone Firmware

IPhone Firmware Download Links

I post again reset procedure here for reference:

1 Try restarting iPhone. To turn it off, press and hold the Sleep/Wakebutton until the red slider appears. Slide your finger across theslider to turn off iPhone. To turn iPhone on, press and hold theSleep/Wake button until the Apple logo appears.

2 Try pressing and holding the Home button for at least 6 seconds toclose a frozen application. Then try restarting iPhone following thesteps outlined above.

3 To reset iPhone, press and hold the Sleep/Wake button and the Homebutton at the same time for at least 10 seconds. During this time, ared "power off" slider may appear and the screen may go black, but donot release Sleep/Wake and Home buttons until the Apple logo appears.


4 Reset settings: Tap Settings > General > Reset > Reset All Settings Note: This will reset all settings. No data or media will be deleted.

5 If that does not resolve your issue, try erasing all content and settings.
Tap Settings > General > Reset > Erase All Contents and Settings
Note: This will delete all media and data. All settings will be reset as well.

6 Try restoring iPhone using the latest version of iTunes.
Connect iPhone. When it appears in the Source list, click on Restore in the Summary tab.


Ifthe 6 steps above did not solve the problem , then the Iphone isprobably faulty , take it to a Apple repair shop, or call Apple servicephone number listed on the user guide.

Posted on Sep 14, 2008

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SOURCE: My Iphone 3G has locked up at the Apple logo

its software needs to be re-installed. but remenber dont update it with itunes. coz it will lock ur phone again and it cant be unlocked again. might be forever.

Posted on Oct 10, 2009

Testimonial: " Thanks! Both solutions helped. The DFU while plugged in got a reboot past the logo. Apple, the next morning, released the 3.1.2 update. All Fixed!! ""

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