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1. Video Driver for display adapters to be updated
2. Codec not available.. Try in a different media player..(E.g> KM player, VLC player, GOM player, KL mega codec)
3. Check the DVD in a diff computer/Laptop or toa DVD player connected to a TV set.
Sol for issue 1: You can get latest & official drivers from your computer manufaxcturer's site or you may opt for some third party driver agents available(Google it)
Sol for issue 2: All the players i mentioned are free apps.. So download and try it..
Sol for 3: If DVD plays fine in a diff machine, then issue with your computer.. if it fails to play in diff computer's then its purely a faulty DVD.
Download VLC player and play your DVDs or CD which one not giving you sound...if its working with VLC and your problem solved then download Divx, and Xvid codec...and intall its and try to play same DVDs on Cyberlink DVD.....Please let me know if problem solved...
1) Make sure you are inserting your DVD in a DVD drive. (Usually has a DVD logo on the tray.) 2) With the computer on, insert a DVD in the DVD drive and wait for a box to pop-up. (If a box does not pop up, Go to "My Computer" and double-click on the DVD drive.) 3) Choose to open in a software capable of playing DVDs. (Windows Media Player, PowerDVD, ect.)
If the the software does not play the DVD, this could indicate a missing codec or a hardware problem.