Question about Apple iPhone Smartphone

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Phone app not working correctly

Hi please could you help me. when i tap the phone icon. Phone loads up but does not let me tap on anything, after about 5 seconds it quits randomly. I can phone people, by tapping the contacts icon on the main screen but when i do phone people, the only way to end the call is by turning the phone off. I have restored the phone and i have held the home and on/off button simultaneously for ten seconds. It still didn't work. This is really starting to bug me. PLZ HELLP!!!!

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  • fixya867 Oct 07, 2008

    Exactly the same issue and I've noted that Phone.app is no longer in my applications directory??

  • fixya867 Oct 07, 2008

    Er.. NM.. It's Mobilephone.app .. if I rename that folder the issue gets so much worse.. Wonder if I can just steal a copy of this app from someone else?

  • farnaus Nov 16, 2008

    Same problem. Jailbreaked iphone with 2.1 everything works fine but the phone app keeps crashing all the time. I can make call via contacts or any quick dial I want and receive call but I cannot use the phone app, or see recent or have the options while I'm calling...

  • Anonymous Dec 03, 2008

    The 'Phone' application does not allow me to do anything but I can access it and after about 5 seconds it goes back out. 

  • ali_w_g Dec 27, 2008

    hi please could you help me. when i tap the phone icon. Phoneloads up but does not let me tap on anything, after about 5 seconds itquits randomly. I can phone people, by tapping the contacts icon on themain screen but when i do phone people, the only way to end the call isby turning the phone off. I have restored the phone and i have held thehome and on/off button simultaneously for ten seconds. It still didn't work. This is really starting to bug me. PLZ HELLP!!!!

  • Kevin Spinks Jan 15, 2009

    I have exactly the same problem - to a tee! Problem is that I have an unlocked phone so dont want to retore the operating system to factory default! Does anyone know why it happens?

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If you have Kate installed - remove it. This solved the same problem that I was having

Posted on Jan 17, 2009

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Gate123 if you just use the restore factory settings in the settings menu it wont relock the phone. If you do a full operating system restore from itunes it will relock your phone

Posted on Feb 15, 2009

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  • Apple Master
  • 19,396 Answers

See the following suggestions from Apple:

1 Try restarting iPhone. To turn it off, press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone on, press and hold the Sleep/Wake button until the Apple logo appears.

2 Try pressing and holding the Home button for at least 6 seconds to close a frozen application. Then try restarting iPhone following the steps outlined above.

3 To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.

If the 3 steps above did not solve the problem , then the Iphone is probably faulty , take it to a Apple repair shop, or call Apple service phone number listed on the user guide.

Posted on Sep 14, 2008

  • Ginko
    Ginko Sep 14, 2008



    1 Try restarting iPhone. To turn it off, press and hold the Sleep/Wake
    button until the red slider appears. Slide your finger across the
    slider to turn off iPhone. To turn iPhone on, press and hold the
    Sleep/Wake button until the Apple logo appears.

    2 Try pressing and holding the Home button for at least 6 seconds to
    close a frozen application. Then try restarting iPhone following the
    steps outlined above.

    3 To reset iPhone, press and hold the Sleep/Wake button and the Home
    button at the same time for at least 10 seconds. During this time, a
    red "power off" slider may appear and the screen may go black, but do
    not release Sleep/Wake and Home buttons until the Apple logo appears.


    4 Reset settings: Tap Settings > General > Reset > Reset All Settings
    Note: This will reset all settings. No data or media will be deleted.



    5 If that does not resolve your issue, try erasing all content and settings.

    Tap Settings > General > Reset > Erase All Contents and Settings

    Note: This will delete all media and data. All settings will be reset as well.

    6 Try restoring iPhone using the latest version of iTunes.

    Connect iPhone. When it appears in the Source list, click on Restore in the Summary tab.


    If
    the 6 steps above did not solve the problem , then the Iphone is
    probably faulty , take it to a Apple repair shop, or call Apple service
    phone number listed on the user guide.


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Posted on Jan 02, 2017

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