Won't print black from 3E-BK cartridge. All other cartridges print normally. Loaded new driver, ran...
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Won't print black from 3E-BK cartridge. All other cartridges print normally. Loaded new driver, ran cleaning cycles, removed printhead and cleaned with Qtip and hot water, nothing works. It won't even print the 3E strip at the top of "nozzle check", as if the machine doesn't recognize that there is a 3E-BK cartridge installed.