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Voice on the 300 sounds like a broken speaker

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  • Tomtom Master
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Have you tried plugging a set of headphones into the headphone jack? If the sound is good there, then you indeed have a bad internal speaker. Please email me at ks3r at sharc dot net and I can give you a quote to replace your speaker. I have references.

- Jim

Posted on Sep 15, 2008

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Posted on Jan 02, 2017

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Had the subwoofer tested at an audio shop but they wanted to sell me a woofer. It makes no sound at all. A power issue? there was no problems with the 300 watt Kicker amp.


if the speaker cone moves it should produce some sound if it doesn't move when power is applied then the voice coil is frozen.

not really a power issue unless its a "powered sub" and if that's the case then you should not be running in high level sound using speaker wire (especially off a 300 w amp) but instead a low level signal via RCA cable.

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does this problem exist when you have the headset installed? is the sound quiet when headset used? if your sound is ok when in headset mode but not in ordinary mode,then there may be a speaker issue here... it may have excess dirt trapped in the tiny grille where the sound exits or the speaker may have sustained some damage by excess dirt pushing through and damaging it... or you could be really unlucky and just have a speaker that has just given up... check these solutions before you decide to go further

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How do i open the speaker to reconecct the wires inside?


It may not be only wires loose; the speaker(or speakers) may be damaged.

The common 'dynamic' speaker has a centered magnet in an assembly that extends the field of the magnet around a coil of wire on a form called the 'voice coil' that is firmly attached to the cone which moves in and out to 'pump' air and produce sound.
The clearances (gap) between the magnet assembly and the voice coil that sits in a narrow space between the magnet and the outer field piece is very small and critical.

Once positioned in the factory, glue is used to keep the field assembly from slipping and rubbing against the voice coil.

A strong shock will break the glue bond and, if severe enough, clamp the voice coil so it cannot move freely any more.

Since the Bose is a quality product, the cabinet may be assembled with glue and screws that are concealed.

If you know someone with a simple multimeter, they may be able to check at the terminals to see if there is any continuity from the terminals to the speaker.
If it doesn't have any, then perhaps only a wire is broken between the terminals and the speakers.
There is with high probability also a filter inside that separates the frequency range and sends the signal to separate speakers that produce different ranges of sound.

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1 Answer

No sound comes out of the speaker. The volume settings are correct. The sound is on, and the volume is all the way up. What can I do?


Your problem can be one of several. 1/ you have lost / deleted / corrupted the voices on your SD card. if there are no voices then you won't get any nav instructions. 2/ Your speaker has stopped working , if faulty it will need replacement. ( not unknown and common on early tomtoms ) . On other tomtom models that have an external speaker socket the socket becomes faulty. This socket has a switch that switches the internal speaker OFF when an external speaker is plugged in. If this switch is stuck OPEN then that connection to the internal speaker is lost. However , the Tomtom drums sound is connected to the speaker via a different route so doesnt get switched off by this socket switch so the drums can still be heard.

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