Question about HP Photosmart 2575 All-In-One InkJet Printer

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My 2575 does not print

I got a message on the display: inkcartridgefailure - remove/control cartridge right.
I controlled and cleaned the cartridge exactly the way they told me at the HP support-on-line...but the problem remains.
Next step: I have a mail from them in which they ask me:

  1. Press the Left Arrow button ( ) and Right Arrow button ( ) simultaneously. The control panel displays Enter special key Combo .
  2. Press the Left Arrow button ( ), and then press OK twice.
  3. Scroll to the reports menu using arrow buttons, and then press OK to select print mech tap tests .
  4. Press OK and enter the relevant tap test number.
  5. Use the arrow buttons to select the desired tap test.
But I can't print anymore, and I don't know where to find de relevant tap test number. So I can't make the test, print the results and mail it to them as they ask me.

Could you help me to solve this problem? I would be very greatful !!

Sincerly
Patrick Thomaere

Posted by on

  • carmenanca Mar 18, 2009

    I have the same problem, but with tri-color cartrige.

×

5 Suggested Answers

  • 1 Answer

SOURCE: officejet d135 - "Supply Expired" error message

HP, in order to sell more ink, monitors the expiration date of the cartridges installed. Solution is either to buy a new unexpired cartridge from HP or to disable the date monitoring built in to the printer. This latter is done by removing the button cell located inside the D135 printer on the left hand side or by simply slipping a thin piece of plastic between button cell and metal contact. You will no longer have date function on printer, but it won't object to expired cartridges either.

Posted on Oct 18, 2008

  • 1 Answer

SOURCE: alignment of print cartridges with

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu00657&lc=en&dlc=en&cc=us&lang=en&os=2093&product=90809

Posted on Jan 23, 2009

pineworks
  • 4041 Answers

SOURCE: To my disappointment I called Hp and spoke with

Hi ok try I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 08, 2010

puertobori
  • 7725 Answers

SOURCE: after inserting cartridges display message says

The best way to deal with it is to uninstall it and install again.Make sure you got the latest driver (HP Support & Drivers ).

If you need more help come back.Post / thumbs / testimonial are welcome!

Posted on Nov 20, 2010

seeker5211
  • 1089 Answers

SOURCE: I have been having trouble

!st thing that I do with intermittent fax problems is to call the phone carrier.
Tell them that you are having fax problems. Ask them to test your line. You could have a bad cable or noisy line.

Posted on Jul 10, 2011

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1 Answer

Hello i have this error message on my 2570 HP pirnter "0x06217c2b" thanks for your help


1.Without turning off the product, disconnect the USB cable from the rear of the product.
NOTE:The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (looks like a 3 pronged fork).
2.Remove the cartridges from the product.
3.Wait for the 'Insert Cartridges ' message to display on the control panel.
4.Disconnect the power cord from the back of the product.
5.Wait 60 seconds.
6.Reconnect the power cord. If the product does not automatically turn on, press the Power button.
7.Reinsert the cartridges, and then close any open doors on the product.
8.If you receive a prompt to print a calibration page, do so.
9.Reconnect the USB cable to the rear of the product, and then try printing again.

Mar 27, 2011 | HP Photosmart 2575 All-In-One Printer,...

Tip

How to solve Print Cartridge Problems ?


One of the following messages may appear on your the control panel display
  • Color or Right Print Cartridge is not compatible
  • Incorrect Print Cartridge(s)
  • Print Cartridge Problem
  • Incorrectly Installed Cartridge(s)
  • Black or Color Cartridge(s) Failed
  • Color or Right Print Cartridge is not intended for use in this printer

Step one: Remove and inspect the cartridge
Step two: Make sure the cartridge is compatible
Step three: Clean the cartridge contacts

1. Open the printer lid and wait until the carriage stops moving, and then unplug the power cord.
2. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up.
NOTE: If you are removing a tri-color, photo, or gray photo print cartridge, try to clean the contacts quickly enough that the cartridge is not outside of the printer for more than 30 minutes. The ink can dry and clog the nozzles if the cartridge is outside of the printer for too long.
3. Dip a clean cotton swab in distilled water, and then squeeze it to remove most of the moisture.
4. Clean the print cartridge contacts. Do not touch the nozzles.
5. Clean the contacts inside the carriage, inside the printer.
6. Either let the cartridge sit for ten minutes to allow the cleaned area to dry, or use a new swab to dry it.
7. Reinstall the cartridge, plug in the power cord, close the printer cover, and then try again to print.
Step four: Reset the printer
Step five: Replace the cartridge
Step six: Print in backup mode
Step seven: Service the product

on Jan 03, 2010 | Office Equipment & Supplies

1 Answer

I am getting error message--Print cartridge in right stall not supported. I have cleaned the cartridge and still receive error message, Any ideas on how to remove this message?


Are you sure that the cartridge is the right cartridge for your printer?

here is a link that would eliminate possible causes why you are having that error message.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00427221&cc=us&lc=en&dlc=en&product=441240&tmp_track_link=ot_search
that should solve the problem.

Mar 06, 2011 | HP Photosmart 2575 All-In-One Printer,...

1 Answer

I put new ink cartridges in my hp 2575 about ~six months ago and hadn't used the printer since then. I tried to print and it goes through the motion of printing but nothing shows up on the page. The...


The Ink at the head of your Printer Cartridges has dried up.
Try this:

Load some plain paper in the printer

Remove the cartridges from the printer and carefully dab the print heads of the cartridges with a damp paper towel. ( when you start to see ink, the ink is starting to flow).

Replace the cartridges into the printer.

Go to:

Start
Control Panel
Printers
RIGHT click on this printer
choose Printing preferences
services
clean print cartridges 9some papers may print)
follow the instructions and do the heavier cleaning as well

Run the calibration function and allow the paper to print.
















Jan 10, 2011 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Have problem about printer hp inkjet all in one 2575 show error 0xc1ab0003 on the panel and cann't print. how to slove problem?


tRY THIS:
  1. Without turning off the product, disconnect the USB cable from the rear of the product.
    NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (c01424575.gif ). Figure 2: Example USB connection (your product might not look exactly the same as this example)c01651067.gif
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
Solution two: Service the productIf you have completed all the steps listed above and are still experiencing a problem, service the product

If you need more help come back.Post / thumbs / testimonial are welcome!

Nov 23, 2010 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Error:oxc1ab001


Hello,

to fix the problem, you need to reset the printer. Follow the procedures below to successfully reset your printer:

1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the printer.
3. Wait for the "Insert Cartridge" message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.

Good luck.

Oct 20, 2010 | HP Photosmart 2575 All-In-One Printer,...

2 Answers

Error:Oxc 1ab ooo1 337:libmicc 12-12tango.c


Hi I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 11, 2010 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Printer message is 'remove and check cartridge'. have done that and put in new cartridges but message stays. can print a test page but it will not print anything else


I assume something has happened during a print job and you are seeing this message on the 6110's control panel display. Either there's a "clog" in the flow of ink or an issue with the electrical contacts between the cartridge and the print carriage. Unfortunately, HP.com doesn't list this error message on the web page for 6110 errors.

You can go to the following web page and follow the instructions to clean the electrical contacts I mentioned. The problem you are seeing can also be caused by an incorrectly installed ink cartridge or one where the protective tape strip was not removed before installation.

The latter is likely if you see this error message right after you've put in a new ink cartridge. It's easy to put the cartridge in incorrectly or not to correctly latch it in place. It's also really common to forget to take the tape off before installing the cartridge.

Here's the relevant link:

Cleaning the Print Cartridge

Good luck and post back your results.

Nov 07, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I haven't the manual for this printer color laserJet 2600n series,


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HP Color LaserJet 2600n Printer - Installing Print Cartridges When a print cartridge approaches the end of useful life, the control panel displays a message recommending that to order a replacement. The printer can continue to print using the current print cartridge until the control panel displays a message instructing to replace the cartridge. The printer uses four colors and has a different print cartridge for each color: black (K), cyan (C), magenta (M), and yellow (Y). Replace a print cartridge when the printer control panel displays one of the following messages: Replace yellow cartridge, Replace magenta cartridge, Replace cyan cartridge, Replace black cartridge. The control panel display also indicates the color that should be replaced (unless a genuine HP cartridge is not currently installed). Change the print cartridge
  1. Turn off the printer.
  2. Open the front door. c00315320.gif CAUTION: Do not place anything on the transfer belt (ETB), which is located on the inside of the front door.
  3. Remove the used print cartridge from the printer. c00315321.gif
  4. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. c00315322.gif
  5. Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from front to back. CAUTION: Do not touch the shutter or the surface of the roller. c00315323.gif
  6. Remove the orange shipping locks and the orange shipping tape from the new print cartridge. Discard the shipping tape and shipping locks according to local regulations. c00315324.gif
  7. Align the print cartridge with the tracks inside the printer, and using the handles, insert the print cartridge until it is firmly seated. c00315325.gif
  8. Firmly close the front door. c00315326.gif
  9. Turn on the printer. After a short time, the control panel should display Ready.
    NOTE: If a cartridge is in the wrong slot or is the wrong type for the printer, the control panel will display one of the following messages: Incorrect yellow, Incorrect magenta, Incorrect cyan, Incorrect black.
  10. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions.
  11. If a non-HP print cartridge is in the printer, check the printer control panel for further instructions.
    NOTE: When replacing or changing a black print cartridge, a cleaning page will automatically print. This helps prevent speckles on the front or back of printed documents. A cleaning page can also be generated using the control panel or the HP Toolbox.

Nov 03, 2008 | HP Color LaserJet 2600n Printer

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

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