Question about HP Photosmart 2575 All-In-One InkJet Printer

Open Question

My 2575 does not print

I got a message on the display: inkcartridgefailure - remove/control cartridge right.
I controlled and cleaned the cartridge exactly the way they told me at the HP support-on-line...but the problem remains.
Next step: I have a mail from them in which they ask me:

  1. Press the Left Arrow button ( ) and Right Arrow button ( ) simultaneously. The control panel displays Enter special key Combo .
  2. Press the Left Arrow button ( ), and then press OK twice.
  3. Scroll to the reports menu using arrow buttons, and then press OK to select print mech tap tests .
  4. Press OK and enter the relevant tap test number.
  5. Use the arrow buttons to select the desired tap test.
But I can't print anymore, and I don't know where to find de relevant tap test number. So I can't make the test, print the results and mail it to them as they ask me.

Could you help me to solve this problem? I would be very greatful !!

Sincerly
Patrick Thomaere

Posted by on

  • carmenanca Mar 18, 2009

    I have the same problem, but with tri-color cartrige.

×

5 Suggested Answers

  • 1 Answer

SOURCE: officejet d135 - "Supply Expired" error message

HP, in order to sell more ink, monitors the expiration date of the cartridges installed. Solution is either to buy a new unexpired cartridge from HP or to disable the date monitoring built in to the printer. This latter is done by removing the button cell located inside the D135 printer on the left hand side or by simply slipping a thin piece of plastic between button cell and metal contact. You will no longer have date function on printer, but it won't object to expired cartridges either.

Posted on Oct 18, 2008

  • 1 Answer

SOURCE: alignment of print cartridges with

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu00657&lc=en&dlc=en&cc=us&lang=en&os=2093&product=90809

Posted on Jan 23, 2009

pineworks
  • 4041 Answers

SOURCE: To my disappointment I called Hp and spoke with

Hi ok try I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 08, 2010

puertobori
  • 7725 Answers

SOURCE: after inserting cartridges display message says

The best way to deal with it is to uninstall it and install again.Make sure you got the latest driver (HP Support & Drivers ).

If you need more help come back.Post / thumbs / testimonial are welcome!

Posted on Nov 20, 2010

seeker5211
  • 1088 Answers

SOURCE: I have been having trouble

!st thing that I do with intermittent fax problems is to call the phone carrier.
Tell them that you are having fax problems. Ask them to test your line. You could have a bad cable or noisy line.

Posted on Jul 10, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cannot detect ink cartridge


mportant: If your error message includes the words 'ink system failure ,' check your cartridges before reading this document. If you use any of the following cartridges, refer instead to 'Ink System Failure' Message Displays on the Control Panel (c01458034) to solve this error:Solution one: Reset the product
  1. Without turning off the product, disconnect the USB cable from the rear of the product.note.pngNOTE:The USB cable connects to the port on the rear of the product. The port is labeled with the USB icon (c01424575.gif ).Figure 2: Example USB connection (your product might not look exactly the same as this example)c01651067.gif
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product.
  10. Try printing again.

Oct 07, 2011 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

INK SYSTEM FAILURE Oxc19aOO36 please turn printerOff and then On This message comes up when I try to print


Try checking ink levels of the printer
If you have brand new inks replace the old ones and check if you will still get the same error

Clean the printheads contacts with damp clean cloth there might be ink residue that blocks the nozzles

'Ink System Failure' or a '0x ...' Error Message Displays on the Control Panel

Issue
An 'Ink System Failure' or '0x... ' error message displays on the printer control panel. The exact text of these error messages varies by printer, but they are usually preceded by the word 'Error .'

The steps to resolve this issue depend on the error code that displays on the product control panel with the 'Ink System Failure' message. Review the solutions in the section that addresses your particular issue.

Solution one: Reset the product


Without turning off the product, disconnect the USB cable from the rear of the product.
NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon ( ).
Figure 2: Example USB connection (your product might not look exactly the same as this example)
Description of disconnecting the USB cable.

Remove the cartridges from the product.

Wait for the 'Insert Cartridges ' message to display on the control panel.

Disconnect the power cord from the back of the product.

Wait 60 seconds.

Reconnect the power cord. If the product does not automatically turn on, press the Power button

Reinsert the cartridges, and then close any open doors on the product.

If you receive a prompt to print a calibration page, do so.

Reconnect the USB cable to the rear of the product, and then try printing again.

Solution two: Service the product
If you have completed all the preceding steps and are still experiencing a problem, service the product.
Determine if your product is in warranty or out of warranty. If you need help determining your product's warranty status, go to HP's Warranty Check Tool .

*
If your product is in warranty , contact HP.
*
If your product is out of warranty , click here to view additional printer support options starting as low as $20.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=en&cc=us&product=3560280#N998

Hope it helps you a bit

Mar 29, 2011 | HP Photosmart C6380 All-In-One InkJet...

2 Answers

Error code 0xc004e003 in windows 7 ultimate,wat can ido


Welcome to FixYa!

I assume that this error code is showing in the Display Panel your printer.

Reset your printer.

Without turning off the product, disconnect the USB cable from the rear of the product.

  1. NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (c01424575.gif ). Figure 2: Example USB connection (your product might not look exactly the same as this example)c01651067.gif
    1. Remove the cartridges from the product.
    2. Wait for the 'Insert Cartridges ' message to display on the control panel.
    3. Disconnect the power cord from the back of the product.
    4. Wait 60 seconds.
    5. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
    6. Reinsert the cartridges, and then close any open doors on the product.
    7. If you receive a prompt to print a calibration page, do so.
    8. Reconnect the USB cable to the rear of the product, and then try printing again.
    I hope this helps.
Thank you for using FixYa!
Jas247

Mar 29, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Hp photosmart c6188 PRINTER ERROR 0XC18A0106


The product displays a '0x ... ' error message. The exact text of the error varies by product, but it is usually preceded by the word 'Error .' c01733891.gifImportant: If your error message includes the words 'ink system failure ,' check your cartridges before reading this document. If you use any of the following cartridges, refer instead to 'Ink System Failure' Message Displays on the Control Panel (c01458034) (in English) to solve this error: Solution one: Reset the product
  1. Without turning off the product, disconnect the USB cable from the rear of the product. NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (c01424575.gif ). Figure 2: Example USB connection (your product might not look exactly the same as this example)c01651067.gif
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product

Dec 27, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Photosmart 8250 0xc18a0207 carlitosfop


This is a general printer error which occurs when ..........
a> cartridge/s are changed
b> defect in integrated printhead

HP Single-Function and Multi-Function Printers - An '0x ...' Error Message Displays on the Front Panel When Printing (c00489814) Issuegtabtop.gif The product displays a '0x ... ' error message. The exact text of the error varies by product, but it is usually preceded by the word 'Error .'
c01733891.gifImportant: If your error message includes the words 'ink system failure ,' check your cartridges before reading this document. If you use any of the following cartridges, refer instead to 'Ink System Failure' Message Displays on the Control Panel (c01458034) (in English) to solve this error:
  • Cartridges 564, 364, 178, 862, or 920
    Figure 1: Example 564, 364, 178, 862, or 920 cartridges
    c02264161.gifIllustration: 564, 364, 178, 862, or 920 cartridges

Solution one: Reset the productgtabtop.gif
  1. Without turning off the product, disconnect the USB cable from the rear of the product.

      NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (c01424575.gif ).

    Figure 2: Example USB connection (your product might not look exactly the same as this example)
    c01651067.gifDescription of disconnecting the USB cable.
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.

Solution two: Service the productgtabtop.gif
gtabtop.gif If you have completed all the steps listed above and are still experiencing a problem, service the product.

Jul 16, 2010 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Displays Error Code 1203 - What is that? User Manual is lost.


The error 1203 error message on the operator panel could indicate a problem with one of the ink cartridges. Please follow the steps given below:

1. Please make sure the All-In-One is powered on.
2. Pull the control panel towards you, and then open the cartridge access door. The print cartridge carrier moves and stops at the loading position.
3. Pull the old cartridges towards you, and then lift them out.
4. With the cartridges out of the printer, shut the access door and the control panel.
5. Power the printer OFF and then back ON.
6. Please check the operator panel to see if the same error has returned or if a new message has appeared.
7. If the message displayed is 1203, there is something wrong with the printer hardware.
If the message now displaying is Cartridge Missing, do the following:

1. Reinstall the cartridges into the printer.
2. Insert the color cartridge in the left carrier. Insert the black cartridge in the right carrier.
3. Push back firmly on the cartridges until they snap securely into place.
4. Close the cartridge access door, and then close the control panel.
5. If the 1203 message is still present on the operator panel, you need to insert one cartridge at a time to determine which cartridge is producing the failure.
6. With one cartridge in the carrier, close the access door and control panel.
7. Please check the operator panel. If the 1203 error is displayed, this cartridge is the defective item. If the Cartridge Missing message is displayed, the second cartridge is producing the failure.
8. Please replace the defective cartridge.

May 05, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

My printer dont want to print


The error 1203 error message on the operator panel could indicate a problem with one of the ink cartridges. Please follow the steps given below:

1. Please make sure the All-In-One is powered on.
2. Pull the control panel towards you, and then open the cartridge access door. The print cartridge carrier moves and stops at the loading position.
3. Pull the old cartridges towards you, and then lift them out.
4. With the cartridges out of the printer, shut the access door and the control panel.
5. Power the printer OFF and then back ON.
6. Please check the operator panel to see if the same error has returned or if a new message has appeared.
7. If the message displayed is 1203, there is something wrong with the printer hardware.
If the message now displaying is Cartridge Missing, do the following:

1. Reinstall the cartridges into the printer.
2. Insert the color cartridge in the left carrier. Insert the black cartridge in the right carrier.
3. Push back firmly on the cartridges until they snap securely into place.
4. Close the cartridge access door, and then close the control panel.
5. If the 1203 message is still present on the operator panel, you need to insert one cartridge at a time to determine which cartridge is producing the failure.
6. With one cartridge in the carrier, close the access door and control panel.
7. Please check the operator panel. If the 1203 error is displayed, this cartridge is the defective item. If the Cartridge Missing message is displayed, the second cartridge is producing the failure.
8. Please replace the defective cartridge.

Apr 12, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Printer message is 'remove and check cartridge'. have done that and put in new cartridges but message stays. can print a test page but it will not print anything else


I assume something has happened during a print job and you are seeing this message on the 6110's control panel display. Either there's a "clog" in the flow of ink or an issue with the electrical contacts between the cartridge and the print carriage. Unfortunately, HP.com doesn't list this error message on the web page for 6110 errors.

You can go to the following web page and follow the instructions to clean the electrical contacts I mentioned. The problem you are seeing can also be caused by an incorrectly installed ink cartridge or one where the protective tape strip was not removed before installation.

The latter is likely if you see this error message right after you've put in a new ink cartridge. It's easy to put the cartridge in incorrectly or not to correctly latch it in place. It's also really common to forget to take the tape off before installing the cartridge.

Here's the relevant link:

Cleaning the Print Cartridge

Good luck and post back your results.

Nov 07, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I haven't the manual for this printer color laserJet 2600n series,


document.tlSearch.tx.value=unescape("") s.gif s.gif
HP Color LaserJet 2600n Printer - Installing Print Cartridges When a print cartridge approaches the end of useful life, the control panel displays a message recommending that to order a replacement. The printer can continue to print using the current print cartridge until the control panel displays a message instructing to replace the cartridge. The printer uses four colors and has a different print cartridge for each color: black (K), cyan (C), magenta (M), and yellow (Y). Replace a print cartridge when the printer control panel displays one of the following messages: Replace yellow cartridge, Replace magenta cartridge, Replace cyan cartridge, Replace black cartridge. The control panel display also indicates the color that should be replaced (unless a genuine HP cartridge is not currently installed). Change the print cartridge
  1. Turn off the printer.
  2. Open the front door. c00315320.gif CAUTION: Do not place anything on the transfer belt (ETB), which is located on the inside of the front door.
  3. Remove the used print cartridge from the printer. c00315321.gif
  4. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. c00315322.gif
  5. Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from front to back. CAUTION: Do not touch the shutter or the surface of the roller. c00315323.gif
  6. Remove the orange shipping locks and the orange shipping tape from the new print cartridge. Discard the shipping tape and shipping locks according to local regulations. c00315324.gif
  7. Align the print cartridge with the tracks inside the printer, and using the handles, insert the print cartridge until it is firmly seated. c00315325.gif
  8. Firmly close the front door. c00315326.gif
  9. Turn on the printer. After a short time, the control panel should display Ready.
    NOTE: If a cartridge is in the wrong slot or is the wrong type for the printer, the control panel will display one of the following messages: Incorrect yellow, Incorrect magenta, Incorrect cyan, Incorrect black.
  10. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions.
  11. If a non-HP print cartridge is in the printer, check the printer control panel for further instructions.
    NOTE: When replacing or changing a black print cartridge, a cleaning page will automatically print. This helps prevent speckles on the front or back of printed documents. A cleaning page can also be generated using the control panel or the HP Toolbox.

Nov 03, 2008 | HP Color LaserJet 2600n Printer

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

    Not finding what you are looking for?
    HP Photosmart 2575 All-In-One InkJet Printer Logo

    Related Topics:

    1,161 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Printers & Copiers Experts

    kakima

    Level 3 Expert

    96372 Answers

    k24674

    Level 3 Expert

    7987 Answers

    Brian Sullivan
    Brian Sullivan

    Level 3 Expert

    27725 Answers

    Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...