Question about HP LaserJet 1100 Printer
I purchased a new cartridge for my HP 1100 printer, pulled the silver tape until it was full extended and removed from the cartridge, i installed it and the print was very light. I printed the page discribing the printer and it was much earsier to read.
I returned the cartridge to Staples and they replaced it. Identicle print occurred with this new cartridge. I'm using the 600 x600 option. Any suggestions?
I apologize for the delay in responding to your inquiry. I have researched this matter for a number of hours, and then typed a fairly lengthy solution. For some reason, just before it was to be posted it disappeared. (We have to love these PC's, right?)
There are approximately a dozen specific models of the 1100. As you haven't indicated any specifics asde from 1100, and based on your description, I have worked with the understanding that the machine is an 1100. Most often, light printing is caused by issues with the cartridge, drum, or photosensors, as relevant, in addition to printer parts not being clean. These matters become nearly mute points, however, as you have indicated that the printing of the test page was approprate. It is important to remember, though, that when you put a new cartridge in, the toner should be distributed evenly by shaking gently left to right / side to side.
There are driver updates available for this model. Assuming an OS of XP, please see http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=14925&prodTypeId=18972&prodSeriesId=25470&swLang=8&taskId=135&swEnvOID=228.
The last point & print bundle prior to this, on the product-specific page, was dated in 2002. Reference: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=14925&prodTypeId=18972&prodSeriesId=25470&swLang=8&taskId=135&swEnvOID=228.
On this same page, you will find two tools at the top which could be quite helpful in evaluating the problem with your printer, under "Useful Links" - check to see if you need updated drivers on your system, and the second to help you locate the proper driver.
Have you atttempted to print either (1) from another application on the same PC or (2) by attaching the printer to another PC to test the print in this manner? Finally, "Fast" or "Economode" is a printing method which uses less ink and prints more quickly, however, it also then generally results in lighter output than a normal or fine print. Test pages are typically printed in fine mode, It would be fruitful to make sure that the printing preferences are set to normal or fine rather than economode, due to the need to determine the actual reason for your problem. I would also add that the problem appears to be between the printer and the PC, rather than strictly with the printer, given the status of the test page. Testing the printer with another PC may be one of the most valuable troubleshooting steps, and if there is still a problem, please switch the USB port, and the USB cable, with which the printer is communicating, in order to further eliminate these issues.
If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently and/or more details regarding the situation, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!
Posted on Sep 14, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 30, 2011 | HP PhotoSmart C4385 All-in-One Printer
Mar 21, 2011 | HP Officejet 5610 All-In-One InkJet...
Oct 20, 2010 | HP Photosmart C4150 All-In-One InkJet...
Apr 20, 2010 | HP LaserJet 1010 Printer
Jan 29, 2009 | HP OfficeJet d145 InkJet Printer
Nov 17, 2008 | HP PhotoSmart C4480 All-in-One Printer ...
Aug 04, 2008 | HP PSC 1350 All-In-One Thermal Printer
May 15, 2008 | HP Office Equipment & Supplies
Mar 18, 2008 | HP Officejet 5510 All-In-One Thermal...
228 people viewed this question
Usually answered in minutes!