I recently purchased a headset with a microphone to use to talk over the internet via Skype, but I cannot for the life of me make the microphone work on this laptop (Dell Inspiron E1505). The whole of the headset works fine on my friend's computer, so there's nothing wrong with the headset. I've followed all the troubleshooting guides provided by Dell AND Skype, but the laptop simply does not sense sound through the microphone whatsoever.
Still, when I plug it in, it asks for whether I want to use it as a line out or as a microphone, so it knows what I'm putting in there--but the sound/audio section of the control panel still cannot detect a sound.
what am I supposed to do?
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SKYPE MICROPHONE PROBLEM If the person cannot hear you then, either your microphone driver not installed or not working OR the microphone is not configured in Skype. To test your microphone then click on Start - All Programs - Accessories - Entertainment - Sound recorder. Then record your voice and then play it back. If this is OK then the microphone need to be configured in Skype. To configure the microphone - Open Skype - Tools - Options - Audio Settings for the Microphone THEN click on Save.
If the person cannot hear you then, either your microphonedriver not installed or not working OR the microphone is not configured inSkype. To test your microphone then click on Start - All Programs - Accessories -Entertainment - Sound recorder. Then record your voice and then play it back.If this is OK then the microphone need to be configured in Skype. To configure the microphone - Open Skype - Tools - Options -Audio Settings for the Microphone THEN click on Save.
I haven't set up Skype before, but it seems quite reasonable that if the Sound control panel is set to use the external microphone, that would work. Have you checked to see if the sound input is set to an internal microphone built into the laptop, or a line-level input? That could be your problem, especially if no such microphone is present.
If you are using a headset with mic on it but it's still not working, then, you need to check the sound settings in your computer. Just go to: start/pear>control panel>hardware and sound> sound > recording... A microphone icon should show up there. Make sure that it's checked. It should look like this:
If it has an X on it, just right click on it and you can find enable. Click on enable.
Sometimes programs like Skype will lose the Mic settings and chose another input channel. Check your operating system's audio settings under something similar to "Recording" and see if microphone is checkboxed and turned up. Also, make sure it is not muted on Skype and/or the operating system.
If you have Windows XP, for example, look for the audio settings icon (little speaker) just left of clock area. Open and go to "options". Choose "properties" then "Recording". Look that your microphone is "Selected" with a checkbox and is turned up. To hear yourself during this, you will need to go back and choose "Playback" instead of "Recording" and de-select "mute" (if checked) for microphone and turn it up to see if you hear yourself talking over the speakers/headphones.
Also, check the Skype settings for microphone and that Skype has the correct sound device selected for input - being your microphone and not another device.
Also make sure that there is not a manual, physical volume adjustment for the microphone on the laptop case itself. Could even be a mute button.
You need to configure your microphone settings.
When you open Skype click on Tools - Options - Audio Settings and click on Microphone and select the microphone you are using and save the setting.
I don't know the audio/microphone setting for Phone Serve.
It sounds to me like your sound/audio circuitry/card is failing, especially because you mention using two different mics. There's probably a component that is getting too hot and causing the problem. If your PC is under warranty, you might want take it in for diagnosis and repair. But it wouldn't hurt to try another microphone just to rule the microphone out for sure. Good luck.