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Re: Kenmore elite washer not agitating properly
Pull off fabric softner dispenser ..some twist off others pull blue ring up and then dispenser up..under neath remove the cover by prying cap or pulling up on tabs..remove 7/16 bolt or on some use 1/2 in drive extension to twist out retaning bolt pull top off and replaced the agitator dogs underneath ..part#80040
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The agitator is driven
by a couple of different methods. The first is the agitator is splined
and slips onto the matching splines of the agitator shaft from the
transmission. The second is the use of a bell coupling which is splined
to the agitator shaft as well and the agitator snaps onto the coupling.
If the agitator does not agitate, first remove the agitator and watch
the agitator shaft to see if it is working properly. This will require a
small load setting of water and the machine set to run. If the agitator
shaft is working properly, it is either the splines on the agitator or
the bell coupling that is defective. If the agitator shaft does not
work properly, the problem is in the transmission. Hope this helps.
Assuming you have a top loader, because a front loader does not have an agitator, the spindle that holds the agitator securely in place has worn down to the poing that it won't turn. They are usually made of rubber and has grooves in it and fits into a the agitator. The grooves are worn out. Replace them from an appliance store and you should be in good shape.
remove the agitator cap there is a 7/16 bolt in the top of the agitator remove it remove the agitator there are 4 little plastic teeth like pices in the top of the agitator call agitator dogs they are warn out. seperate the agitator remove and replace the dogs then put back together machine should work fine
Does the bottom of your agitator work correctly? We had the same problem if you pop the cap off the top of your agitator there is a cam in there with 3 dogs that engage the agitator causing it to spin. If the bottom part is agitating correctly then chances are the dogs in the cam assembly are shot. If the bottom is agitating correctly then it is very possible you have something stuck under the bottom section of the agitator. If this is the case remove the top cover (same as before it's just a lid that pops off) inside you will see a 1/2" square use a 1/2" drive ratchet with a 3" or 6" extension unscrew this piece remove the top section of the agitator then the bottom. Once the bottom is out check to make sure all is clear inside the washer. Reassemble in the reverse order making sure the lower section sits all the way down on the splines for the drive mechanism. If neither one of those solve the problem I would suspect you have an issue in the drive train of the washer.
If you have a whirlpool built machine th problem is probably the agitator dogs. They are located inside the agitator. My guess since you say it doesn't fully agitate. If changing the dogs does bot fix the problem then the coupler is probably bad and that connects the motor to the agitator.