This headset was working great for months, then I unplug them so I can manage some things on a mass storage device. When I plug them in the next day, I get the dreaded USB Device Not Recognized bubble. Restarting and all those simple things hasn't helped. I'm running on Vista Home Premium. The entire message says:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message."
Of course, "clicking this message" does no good. It just suggests that I try to unplug and plug back in the headset, which does nothing. Anyone have any ideas? I live in a dorm room and can't really play games, listen to music, etc. without disturbing my roommate until I get this resolved.
The main reason for getting this message is that the USB chip or part of the connection to the chip has failed. The best way to test to see if the product is defective is to try it on another computer.
This will tell you if the product or the computer port has failed.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The hubs were most likely the USB hardware that is a part of your computer, but the USB Mass Storage Device is a part of some hardware that you had plugged in at some point (maybe a USB flash drive, maybe a USB external drive). In order to reinstall the Mass Storage Device, you have to plug that hardware back in and let it reinstall.
If you aren't aware already, sometimes you plug in one device, but it installs as more than one device (it's actually supposed to). So you won't always have a one-to-one ration of hardware and installed devices, since some of them show up as more than one device. And typically, when plug a new device in for the first time, the computer can only see one device, then it instals that one device, and only then can it see the other (virtual) devices, which it then installs. The next time you plug that device in, it sees & activates all of the devices instantly & silently (not counting the little "plug in" sound it makes).
should be no compatibility problem.. not with xp... but you can check two different things... first check the "safely remove hardware" icon usually beside the time in the system tray. when you click on it once, it should say safely remove usb mass storage device drive *: (star representing drive letter), if no letter comes up then no drive letter is assigned and will have to go thru drive letter assignment.
the next thing would be in device manager in system properties... it should be recognized as usb mass storage device and disappear if you unplug your device. if not then the driver may need updating through microsoft
i would call Oly tech support so they can walk you thru the getting your device to work properly
Make sure the camera is on and pc is selected on the camera screen when connected to the computer. You will need to have PC highlighted and select ok on the camera as this starts the camera and computer to communicate. Once communication established the LCD screen of the camera goes dark and the computer should generate a removable disk drive. Check the System Tray (lower right corner beside the PC time) for Safely Remove Hardware. When you click on it, it should read "Safely Remove USB Mass Storage Device Drive ?:" If you dont see that, then check the Device Manager to see if the camera is recognized as USB Mass Storage Device. The camera uses the driver usbstor.
Make sure the camera is on and STORAGE is selected on the camera screen when connected to the computer. You will need to have STORAGE highlighted and select OK on the camera as this starts the camera and computer to communicate. Once communication established the LCD screen of the camera goes dark and the computer should generate a removable disk drive. Check the System Tray (lower right corner beside the PC time) for Safely Remove Hardware. When you click on it, it should read "Safely Remove USB Mass Storage Device Drive ?:" If you dont see that, then check the Device Manager to see if the camera is recognized as USB Mass Storage Device. The camera uses the driver usbstor.
Please try to chrck other usb device like mouse , keyboard to verify your pc us root hub is working properly if it detect the usb mouse ,keyboard then please do one thing .
Go to device manager in computer managment tab
AND check any yellow mar mass storage device is showing or not after if it is uninstall that yellow mark device showing in usb root of your computer then restart your pc
And again plug the digital cam if problem still persist the you have to check your usb cable it may be faulty just replace it .
Please check in device manager that storage mass device is not showing yellow mark if it is please first remove any storage device showing yellow mark in usb devices in device manager >
You wil find device manager in windows 2000/xp in control panel >administrative tools>computer management ..then click on device manager
Second thing is please remove/uninstall any storage device information from device manager
Restart the pc and then go to device manager and see there should be no entry of storage device in usb root devices .After this fix your usb device and it will work definately
What OS are you running? Does your system use USB 1.1 or USB 2.0? Try powering off your w910, wait a few seconds to make sure it completely cycles off, then connect your phone to your PC. It should turn on in USB (ie. 'Mass Storage') mode. If Windows attempts to Autoplay the device, Cancel the dialog. If Windows attempts to install any drivers for the device (or Vista prompts you to scan the device), Cancel the dialog(s). If you go into 'My Computer', is your phone recognized here (as a USB Mass Storage Device)? If not, the app is not going to recognize it either. Try disconnecting any other USB devices or memory card readers.