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Download the Microsoft Codec Pack first.
You may need to download additional codecs - MPEG, AVI, FLV - the types of Codec you need depend on the format of the video you are trying to transfer. Do a google search for these Codecs, although you will gain many of them by downloading the latest version of Quicktime.
You may have to convert some video file types to AVI format by downloading a free program called riva FLV Encoder.
Once they are converted to AVI format, your Philips (Arcsoft) Media Converter will be able to convert/transfer them properly.
you need to reformat that, just right click your unit and go to format and click Quick format,, because it is an TROJAN virus that will destroy the format of each system so needed for reformating, just follow the step what i command
hope it can help it to you pls rate it!! thanks