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HP 750 desktop pc won't boot up...?

Hi, I have a friend that needs some help. She's 23yrs old and needs to get her computer running to get her GED. Anyhow, i'm assuming the comp was given to her with a crashed hard drive. The windows xp loading page comes up and then goes to the HP page and then just goes back to the windows loading page... back and forth over and over again. It won't load to her desktop. I tried pressing F11 at startup to see if we could do sytem restore but I just see a bunch of Setup configurations that i don't understand. I was told that she needs a new hard drive? is this true? I recently restored my Dell pc by using this method and it was very easy and self explanitory my comp runs great now. can someone let me know what needs to be done.. GREATLY APPRECIATED

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  • taliaem Sep 14, 2008

    She does not have Windows XP software. I have MY software but was told that you have to buy it new.. if you try to use someone elses copy then it will not work properly with your computer "pirated version"? is this true? If she did get the software would it even load it without being able to access her desktop? I tried to get a hold of HP to recieve a restore disk but because the computer is 5yrs old they are unable to aquire one for me. Is there a way i can restore to factory settings without a restore disk on an HP? I was successful using Ctrl+F11 on my Dell

  • taliaem Sep 16, 2008

    I'm not sure what a power iso is... I have an hp external dvd/cd writer with nero when i need to burn to a cd can i use a regular like " audio cd" but burn in data format?

  • taliaem Sep 16, 2008

    Can I Copy My version of windows from my control panel and burn it to a disk or will it not be compatible with her computer because mine is a dell and hers is Hp????

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Hi,
Thank you for contacting Fixya. If its loading operating system then there is no problem with hard drive. Its absolutely a software problem. Please reinstall a fresh copy of Operating system i.e., Windows Xp / Vista whatever. and install the proper drivers for the system. Hopefully it should work. Again if same problem occur then you need to check the RAM. I mean is the system re-boots again and again hten clean the RAM slots or insert the RAM in other RAM slot. There may be some dust inside the slot. Try these steps. Hopefully it should work. Thank you......

Posted on Sep 14, 2008

  • 1 more comment 
  • Nagesh V Sep 15, 2008

    Hi,
    Thank you fro your comment. Try and get the Windows xp cd from your friends or colleagues. Or else if you can download the software i can provide you the link. but its a long process. You need to download atleast from 7 links starting from CrystalXp v2.part1.rar to CrystalXp v2.part7.rar. After that click on any one of the file and burn it in cd. To burn the cd you need Power ISO. install it and using this burn the Windows Xp. And then install the Windows Xp operatring system. I thinh from here you know the procedure to install. If you dont know to install the Windows xp then please feel free to reply to this solution. I can suggest you how to install the Windows Xp.

    Thank you....


  • Nagesh V Sep 15, 2008

    Hi,
    While posting the solution i forgot to upload the link. So here is the link to download the Windows Xp.

    http://rapidshare.com/users/6GU8PB/

    Thank you........


  • Nagesh V Sep 17, 2008

    Hi,
    A power ISO is a format that compresses any software. The internet files downloaded from that link will be in that format. You have to use that software to burn in to the cd. And You can do one more thing also, Take any version of your Windows Xp cd Insert it in cd rom drive, open Nero software, In Back Up menu you will have a option called Copy CD, Click on it. Click Copy.
    After some time the cd automatically comes out asking you to insert an new empty disc in to the drive. Now insert an empty disc and press next to burn the xp image. Thats it. You have one more Xp cd with you. Try installing with this cd now. Hopefully it should work. Thank you.....



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