Question about Casio Exilim Zoom EX-Z700 Digital Camera

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Lens Problem Hello, I'm Kento from the states. I purchased the CASIO EX-Z700 series. However, I accidentally dropped the camera when the camera was on and the lens was extended. It makes a grating sound, and the monitor screen said "Lens error". Now, the camera is turned off with its lens extended. When I see the lens from the top, the lens position is more concentrated to the right, and the gaps between each lens is bigger on the left hand side of the lens. I sincerely hope this would help you to analyze the lens situation. I'll be patiently waiting for a list of solutions. Thanks. Kento

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Hi Kento,

Thanks for accurate description, the problem is cristal clear.

As often happens the lens had been damaged by the shock.

All you can do is trying gently to push the lens inside with your finger while turning camera on and off.

This will probably not work, as lens gears are bent and damaged.

The whole lens barrel must be taken apart and remounted. Probably some part need replacement.

If it is still under guaranty it wont be easy get this kind of repair covered, only way to cover it is if the camera came like this in package, I don't think you can get away with it.

Posted on Sep 15, 2008

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However, I accidentally dropped the camera when the camera was on and the lens was extended.
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Now, the camera is turned off with its lens extended.
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I sincerely hope this would help you to analyze the lens situation.
I'll be patiently waiting for a list of solutions.
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