Question about Canon imageCLASS D780 All-In-One Laser Printer

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Can't install Canon ImageCLASS D780? Please help

I have a Canon Imageclass D780. My daughter had been using it without a problem and has the drivers on her computer. But she got a new printer and I now have the D780 but no drivers.

Canon USA was no help. Their support web site said that no drivers were available. So I went to the Canon/Canada web site and found and downloaded the drivers to my desktop. I clicked on the icon produced by the download. This resulted in a new folder containing two subfolders being unzipped. One is named WF_UT and the other is WINXP. It's the WINXP subfolder I clicked on. There I found 26 files but none among them was a setup file. So I clicked each of the files but couldn't get the device installed. The name of the driver I downloaded is ImageCLASS_D700s_prtDriverV100winXP_SP2_EN

Does anyone know how I can get this ImageCLASS D780 installed?

Is there a way I can copy the drivers from my daughter's computer onto a CD? Maybe that would work. But where would I find the drivers on her machine?

Thanks so much

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  • Dejola Sep 15, 2008

    Thanks and Semper Fi.

    Actually I went to the Canon Canada support page and found the drivers there. Downloaded them and installed the D780. It's working fine.

    Thank you for your help.



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I just checked on the Canon USA site here, and selected Wndows XP as the OS. The driver presented shows Windows Vista in the file name (D700_PrtDriverV110_WinVista_EN.exe), but the next screen shows that it is compatible with Windows 2000, Windows XP, and Windows Vista. I would try uninstalling (if it is installed) whatever driver you currently have installed for your D780, then download and install this driver. Leave the unit turned off until the installation program asks you to connect/turn it on.

Posted on Sep 15, 2008

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Alternative driver download link: Canon imageCLASS D780 Multifunction Printer

Posted on Feb 13, 2010


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