When i switch on my laptop as it starts to load a message appears saying, (a disk read error occurred, press ctrl-alt-+delete to restart), but on doing this it just keeps coming back to the message , please could you give any advice, thanks Paul.
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Check there is no bootable CD/DVD in the drive, if not then there is probably an issue with the laptop's hard disk that needs to be replaced by a technician. You could try booting into Safe Mode to see does that work by pressing F8 just before the Windows logo appears but it sounds like a dying or dead hard disk.
I am afraid that the hard drive is corrupt. It needs to be reformatted and reinstalled. There is also a good possibility that the hard drive will need to be replaced I am afraid. To make sure ask the technician or who will attend to it to disconnect the hard drive from your laptop. Plug it in an enclosure and copy all of its contents before reformatting. IF IT DOES WORK then don't let them trick you that it needs to be changed as it is just a case of corrupt files and a reformat / reinstall will do it good. In this manner you hit 2 birds with one stone and you get things back up and running :)
when upower up thecomputer enter in bios setup press del or F2 or F1 to neter in bios setup when u power up.
thenr eset bios defaults settings.
then check your hardiskk is deteted or not.
if sata is enabled then disable then press F10 to save settings.
if u just out the hard disk drive in your laptop and cannect the other pc by usb cashing and copy your all data in the hdd,,
then after copy the data plug hdd in your laptop start to re load windows