Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Dyson DC17 now noisy and harsh click

The 8 month old vacuum now makes a harsh sound when in use on carpet and when stepping on foot area to pull open for vacuuming, there is a very harsh click.

Filter has been cleaned, brush bar cleaned.. all seems otherwise shipshape.

Bob

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  • tami731 Sep 23, 2008

    I have the same problem on a older vac but the noise is intolerable when in carpet mode...Okay on bare floor though.  

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I am having the same issue with the clicking noise when I try to open mine. Dyson has told me it's "not their problem" What it is is the little curved part that moves to change the suction to the wand vs the brush is catching on the tab that holds it up. It's out of alignment somewhat. Mine has been so bad that it has fallen off each time I open the vacumm. A costly repair of $172 each time. I can't get the piece put back on by myself.
The repair man finally filed down the little tab at the top that it hooks to when you set the vacumm upright. The curved piece is still falling off, so its back to the shop again. Dyson, still swears it's not their issue. The heck it isn't!
My vacumm is the same age as yours. I love it, we have 3 very large dogs that shed heavily, the vacum gets used 3x a day. It's the wear and tear on that tab. I'd love to know if you can get dyson to listen to these complaints any better than I have.


The sound with the brush- is something caught inbetween the brush and the cover? Do you have any smell? I had to replace my "lifetime guarenteed" belt.
Good luck
Shell

Posted on Sep 26, 2008

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