The lights come on and all the buttons seem to work but the unit will not get hot are no water flow. And all this came about after my girlfriend cleaned the unit in the sink witch i think was a bad idea. Lights stay on for 10 seconds then beep sound comes on and unit shuts down.. Can you help me please?
I a similar problem with my machine. I went 3-4 days without making coffee before i went to take it back. However, when i unplugged it, then plugged it back in, it worked. I didn't figure out why, but i've had to do this twice now. (Hasn't happened in a while.)
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Most likely you will see the problem when doing a single or double espressos and when just producing hot water. All these three functions work based on specific amounts of water. Most likely your flow meter is not working properly. I replaced my flow meter (< $20) and the unit now works fine.
Clean the chamber below the white plastic valve, there is also a small discharge that leads from there into the drain tray clean that hole also. Second the thermostat that controls the steam may be damaged or the cpu board, the contact the controls the steam may be damaged, i have seen both of those happen on some units.
Check to make sure the quantity button has not been reprogrammed. To do so, push and hold the coffee button until coffee flows through. Also be sure to check the brew-unit. In some cases if the b-unit is plugged, it will not allow water to flow through. Also check to be sure you are not grinding too fine, if coffee is too fine it too will plug the chamber...........Hope it helps.
The clue here is that the problem involves the hot wate and the single or double espressos. These three functions require accurate water measurements and they are programmable. It appears that the flow meter is not sending the correct information to the control unit. This could happen if you have blockages or if the flow meter is not working anymore. Most likely you need a new flow meter which only costs about $20 and should not be too difficult to replace. It is located between the water tank and the pump.
You might need to prime the pump manually since the machine has been moved.
directions: Fill water tank. Turn power on. Open the steam knob all the way. Press the coffee button. Put a cup under the steam pump wand. Wait until you see a steady flow of water and no air. When you see the flow of water, close the steam knob. Turn off the coffee button. Now the machine should be ready to brew an espresso.
If that does not work you can contact the service center for more suggestions: Electra-Craft 41 Woodbine St Bergenfield NJ 07621 phone 201-439-1700 fax 201-439-1701 email@example.com www.electra-craft.com