Question about Dell Inspiron 1300 Notebook

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Start up problem.

I shut down my Laptop and while it was installing various things for windows - the reset button was pressed.
Now every time I turn my laptop on I get a screen informing that windows did not shut down successfully because of a hardware download. It prompts me to click the "Start Windows Normally" if my laptop was shut down using the reset button or "Last known good configuration" If Windows shut down itself.
There are also 3 types of safe modes to choose from.
Neither of them work and one of the safe modes did not work either. I keep getting a blank screen up with the cursor but nothing else loads and I have no idea what to do.
Help please!!
Thank you!

Posted by on

  • Ceejarella Sep 14, 2008

    Thank you...
    I'm not sure if I have the right disc... I've found 2 discs one is green one is blue and they say "Applicaton already installed on your computer - contents : Antivirus software and isp software"

    Is this the right disc?

    If not is there anything else I can do?

    Thank you!


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Another Fix:
I will quote this from another forum that I have found. It actually solved my problem. I hope it does so for you too.

I have your solution, it is registry problem, boot up your pc, when it stops at the black screen with cursor, hit ctrl+alt+delete and then click task manager, run a new task called explorer. Then run a new task called regedit. This will bring up the registry, so look in the left hand column navigate to HKEY_local machine/software/microsoft/WindowsNT/Currentversion/winlogon. Go to the right hand panel & double-click on shell. (Something missing or added) Replace the contents with just:

explorer.exe

Click ok, then close the registry editor and reboot.


Source: http://forum.soft32.com/windows/vista-opens-black-screen-pointed-documents-fold-ftopict362718.html

Posted on Oct 04, 2008

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Does your laptop come with a recovery disc? If so, insert the disc, turn off pc, boot it up from the cd and do a start up repair.  Your OS start up is got corrupted. Don't worry, start up repair won't delete your data, it will only re install the OS start sequence.
Hope this helps.

Posted on Sep 14, 2008

  • Christian Fernandez Sep 16, 2008

    The ISP CD would be a different one that will be the CD of your Internet Service Provider. If your laptop comes with vista, usually it's a 2 disc set. One that says recovery disc and disc 2 should say application and installers. Just insert Disc no.1. Boot it from CD, it should lead you to recovery. Choose advanced options until you see start up repair.


    But if your with XP, usually its a single disc. Just pop in the disc. shutdown the unit then power it on. By default it should boot up from the CD. If it does not boot, you can try to press F12 while powering up to load up boot menu then select the cd/dvd rom. (I'm not sure if F12 would be the same for DELL, with Toshiba, it is)


    Hope this helps.

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